Windows 10: Ridiculous Trying to Connect with an Agent

My life goal is just to speak to someone at Microsoft.com regarding a billing question via chat or in person. I have never encountered such ridiculous run around of links in my life. For the love of god, don't try the phone number - "support is now on line". But there are no links to connect you to chat with anyone. What am I missing? Everything takes me back to the phone number page which does nothing. Help me please.

:)

 

desktop agent tray error message in windows 10

I tried the following suggestion. When I got to step 4, the list provided no checkmarks to uncheck and the icon for Desktop Agent Tray was a checkmark in a yellow circle. nothing happened when I clicked on the yellow circle with the checkmark. the title
on the list was Desktop Agent Tray(2) Clicking on the title opened a title beneath the Desktop Agent Tray (2) which did not have the (2)

the publisher of both titles was CenturyLink Inc and the status for the entry with the (2) was enabled and the status of the other entry was blank. Changing the status to disabled did nothing. the Start up impact was listed as high. There was another
entry under the two Desktop Agent Tray titles There was an icon then Dw20 with a high start up impact. No where was there a place to uncheck or delete. So far the box which lists the error disappears and there seems to be no problem. I just wonder why
it is there,



Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

Desktop Tray Agent is a program used by Qwest to update their installer when setting up DSL (Digital Subscribers Line) based connections to computers. I suggest you to follow the steps below and check for the status:

• Press Windows key + R, type msconfig.
• Go to Startup tab.
• Click on Open Task Manager.
• Uncheck Desktop Agent Tray from the list.
• Click on Apply and OK.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Unable to connect to Cyberpower http://localhost:3052/agent/

Hi. Did you manage to resolve this problem? I too have the same issue of not being able to connect to UPS via http://localhost:3052/agent/battery_backup_status or PowerPanel Business Edition Agent (which essentially opens a link in browser to http://localhost:3052/agent/. I can however connect to the UPS with the PowerPanel Personal client. I have tried all the suggestions in this thread (disabling firewall, etc) and still no go. It was working fine up to now, and I do not recall making any changes regarding this.

 

Unable to connect to Cyberpower http://localhost:3052/agent/

Thanks @Jimbo. I will work through your suggestions when I get a chance. I should note that when I installed PPBE around a week ago it was connecting to the UPS management pages and then it suddenly stopped with the connection errors. I can't recall fiddling with anything network related so this is kind of odd.

On a side note what does the 3052/agent/ part of localhost mean and how does that open the UPS management software in the browser?