Windows 10: Right Click on Mouse doesn't work anymore

Hi


I bought a new MICROSOFT wireless mouse and keyboard, and I can't get the mouse's right click to work.



Oddly, it seems to think there are two mouse devices connected:





I get this error if I look at the mouse, the keyboard works fine.




Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 2019/01/22 09:18:14
Event ID: 410
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: DESKTOP-M4NSS9O
Description:
Device HID\DELL0810&Col01\5&bee49c4&1&0000 was started.

Driver Name: msmouse.inf
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Service: mouhid
Lower Filters:
Upper Filters:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
<EventID>410</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2019-01-22T07:18:14.599795100Z" />
<EventRecordID>891</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="3940" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Computer>DESKTOP-M4NSS9O</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DeviceInstanceId">HID\DELL0810&amp;Col01\5&amp;bee49c4&amp;1&amp;0000</Data>
<Data Name="DriverName">msmouse.inf</Data>
<Data Name="ClassGuid">{4D36E96F-E325-11CE-BFC1-08002BE10318}</Data>
<Data Name="ServiceName">mouhid</Data>
<Data Name="LowerFilters">
</Data>
<Data Name="UpperFilters">
</Data>
<Data Name="Problem">0x0</Data>
<Data Name="Status">0x0</Data>
</EventData>
</Event>


I have tried soooo many of the suggested solutions, but none works


Any advice would be really appreciated.

Regards

Yolanda

:)

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!

 

Mouse keeps clicking everywhere. Right click at fault.

So, is that because the Dell mouse is no good? Honestly, you've got to have a known-working mouse to try for troubleshooting.

 

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