Windows 10: right click to rename files sends the screen blank for several seconds

Discus and support right click to rename files sends the screen blank for several seconds in Windows 10 BSOD Crashes and Debugging to solve the problem; I have followed one answer to this problem which was to use msconfig and disable all non microsoft services then restart the computer but i still have... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by NickAnderson4, Jul 8, 2018.

  1. right click to rename files sends the screen blank for several seconds


    I have followed one answer to this problem which was to use msconfig and disable all non microsoft services then restart the computer but i still have the same problem.

    The right click menu will not appear the computer screen freezes then goes blank and it takes several seconds to go back to normal

    it's annoying, please help!

    :)
     
    NickAnderson4, Jul 8, 2018
    #1

  2. when i try to right click to rename a photo in windows 10 the option is not there

    Hi Sandra

    We appreciate your time and effort for getting back to us.

    I suggest you to follow the steps and screen shot and check if you are able to find the option to Rename the files:

    • Open the Photo App.
    • Click on photo.

    Next, Right click on the photo and select the option Open folder.

    right click to rename files sends the screen blank for several seconds ebeb603b-ba1b-4a2f-8c3d-23604aedca89.png

    Once file explorer open, Right click on the photo and select the option Rename.

    right click to rename files sends the screen blank for several seconds 22e07107-c9af-4ba2-995c-8b17d356c244.png

    Now try to rename the photo and check if you are able to do it. Let us know if you unable to find these options.

    Let us know the status of the issue to assist you further.

    Thank You.
     
    Sangeeta Sarkar, Jul 8, 2018
    #2
  3. Trouble renaming photos and files

    Hi,

    Thank you for posting your query in Microsoft Community.

    - Are you using Photo app to rename the photos?

    - Did you try renaming the photos directly from File explorer?

    - Do you get any message?



    I suggest you to rename photos from File Explorer and check if it helps:

    Follow the steps to rename photo from File Explorer:

    1. Right click on the start menu and select File Explorer.

    2. Click on pictures present on the left side of the page.

    3. Right on the picture you want to rename and select the option rename.



    Help us with more information to assist you further.
     
    Guru Kiran G, Jul 8, 2018
    #3
  4. right click to rename files sends the screen blank for several seconds

    Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Jul 8, 2018
    #4
Thema:

right click to rename files sends the screen blank for several seconds

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