Windows 10: Right Click turns the Screen Black!!!!

I'm running Windows 10 64-bit and whenever i right click on desktop the screen turns black.
Check out video for more details(The video is in windows 8.1 but the problem is the same and still persists). Please help me!
Thanks in advance. [youtube]M1V4gEqbYmU[/youtube]

:)

 

PC shows a black screen

I accidentally ended the windows explorer task and being the non tech guru that I am I tried restarting to fix it. Now, my screen is black, and if I click anything on my keyboard, the LEDs on all of my devices turn off, and the screen goes Pitch Black
For a couple of seconds. There is also a little A2 symbol in the bottom right of the screen if that helps with anything.

 

Lumia 950 XL Blue screen of sadness.

Additionally, I tried hard factory reset but after Gears turned and the white scroll bar grew from left to right of screen, now my 950XL hangs in BLACK screen of death with :-( then screen powers off.

Power on again, gears turn, scroll advances from left to right until black screen of death including :-(

Tried repeatedly with same results.

 

Hi first of all how long has windows 10 been installed before the problem happened.
What had you done before it happened like what sites or anything had you been on
if you can give us as much information as possible it will let us help you more.

 

The problem started 6 months ago when I was using Windows 8.1. I thought it might disappear after I update to 10 but it didn't and the problem still persists! I have been visiting normal sites, nothing out of the ordinary. I have Premium Malwarebytes Anti-Malware protecting my PC. Right clicking anywhere makes the screen go black, even the little utility bar of options on the top of Windows Explorer! Please help! Sorry for the late reply!

 

You could try downloading ShellExView.

Disable all the non-ms context menu items and then re-enable them one by one until you find the culprit. For me the Intel igfxDTCM context menu item was causing a similar problem - right click was just hanging for 5-10 seconds on the desktop.

 

Got a Trillion Extensions here! Are there any particular groups which cause this trouble? I don't have the igxDCTM extensions of yours too. Also some are highlighted pink. How to go about it? Any tips are appreciated. Thanks!

 

Click on options and then tick "Hide all Microsoft Extensions". That should get rid of most. (Pink just means not Microsoft btw).





Then select all, right click and disable. See if the problem is fixed. If so then enable them one by one (or half at a time if you've lots) until you find the one causing the issue.

 

Thanks a ton, Halasz! That worked instantly for me! Perfect solution Top Marks Mate! I was almost on the verge of doing a full reset when an angel in the form of halasz arrived, can't thank him enough.

 

Thank you lx07 you ROCK! That fixed it for me. I had spent countless hours trying to find a solution and trying everything, this worked.
ShellExView fixed the file explorer being slow and unresponsive.

 

Good news - and welcome to the forum *Smile

 

I know this is an old thread, but I just solved the same exact problem differently. I enable transparency in Control Panel\All Control Panel Items\Personalization\Window Color and Appearance. After doing this, anytime I clicked on a blank part of my desktop, the whole screen went black. It would reappear if I right-clicked. When I disabled transparency, it stopped going black when I clicked.

 

I joined up just to say THANK you, I am absolutely useless computers and don't mind admitting it. I had exactly the same problem as the one as Hercules described that just appeared out of nowhere yesterday along with some other small problems. Needless to say it ruined my afternoon.
I went through these extremely simple steps today and that's fixed, AMAZING
thank you so much Ix07
For any further windows 10 troubles I will be straight back on here
thank you very much

 

You are welcome - and welcome to the forum *Smile

 

Hey lx07 I also joined the forum to say THANK YOU!! I tried everything to resolve this issue. Thought I was quite savvy until this problem arose and I hadn't the slightest idea how to correct it. Oddly enough, however, I download shexview x64 and disabled all non MS, then enabled them all one by one and the problem was still fixed.. Bizarre for sure but I don't lose the screen every time I right click on anything on my desktop anymore so I am grateful to say the least! *Smile