Windows 10: Right Clicking on Drive Crashes Explorer-14257

Discus and support Right Clicking on Drive Crashes Explorer-14257 in Windows 10 Support to solve the problem; Not sure what is going on here. When I right click on a drive in explorer to get properties/use tools like defrag/disk checker it is crashing explorer.... Discussion in 'Windows 10 Support' started by pittguy578, Feb 10, 2016.

  1. Right Clicking on Drive Crashes Explorer-14257


    Not sure what is going on here. When I right click on a drive in explorer to get properties/use tools like defrag/disk checker it is crashing explorer. I have already done a "repair" install of 14257...I had 14257 installed already and essentially did a reinstall of it using an ISO image. I have done SFC/Scannow a dozen times and that isn't working either. Any idea what is going on?

    :)
     
    pittguy578, Feb 10, 2016
    #1
  2. Romel Ram Win User

    Explorer crashes when right clicking on an SD card

    Hi,

    Kindly verify the following queries for us to assist you better:

    • Have you tried reformatting the SD card?
    • Have you tried inserting the SD card to other computer?
    • Have you tried using a USB card reader?
    • Have you tried using other SD card on your computer?
    Looking forward to your response.

    Regards.
     
    Romel Ram, Feb 10, 2016
    #2
  3. Explorer crashes when right clicking on an SD card

    When I try to right click on an SD card in explorer side bar it crashes. I've tried rebooting with no start up items enabled and I've tried disabling all non windows context menus using shexview.

    Here is the crash report :

    Source

    Windows Explorer

    Summary

    Stopped working

    Date

    ‎30/‎01/‎2017 11:26

    Status

    Report sent

    Description

    Faulting Application Path: C:\Windows\explorer.exe

    Problem signature

    Problem Event Name: APPCRASH

    Application Name: explorer.exe

    Application Version: 10.0.14393.479

    Application Timestamp: 58258a90

    Fault Module Name: PortableDeviceApi.dll

    Fault Module Version: 10.0.14393.0

    Fault Module Timestamp: 57899948

    Exception Code: c0000005

    Exception Offset: 00000000000313c2

    OS Version: 10.0.14393.2.0.0.768.101

    Locale ID: 2057

    Additional Information 1: 7ee8

    Additional Information 2: 7ee87a8a38db7b2a284f2011e251450a

    Additional Information 3: 5b95

    Additional Information 4: 5b95267b0203c96ff5f4fdec341a2f49

    Extra information about the problem

    Bucket ID: d887cfb8ee54ce5ce75453271e0c345f (120662883623)
     
    Slayer1551, Feb 10, 2016
    #3
  4. Private Win User

    Right Clicking on Drive Crashes Explorer-14257

    Try to separate the explorer processes and see if it still crash.

    Win+R, type in -> control folders <- hit Enter. Click on View tab > tick the Launch folder window in a separate process > Apply > OK.
     
    Private, Feb 10, 2016
    #4
  5. dalchina New Member
    Hi, use Glary Utilities' Context Menu manager (e.g.) to disable shell extensions for a drive.
    See if that solves the crash.
    Then work backwards and identify the cause.

    To see more extensions, try Shellexview (free)
     
    dalchina, Apr 4, 2018
    #5
Thema:

Right Clicking on Drive Crashes Explorer-14257

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