Windows 10: Ring app/microsoft store

Unable to download and install Ring security camera app for Windows 10

I have been trying, unsuccessfully to install the Ring app for a couple of months now.


I contacted Ring who advised me to delete the app from my laptop, re-boot, and re-install the app.


I followed these instructions but when I opened the Microsoft Store to download the app and clicked 'install', nothing happened. Nothing at all. The screen remained exactly the same. The one message at the top of the page informed me that I already own the app. However, I have checked and cannot find any trace of the app on my computer.


I contacted the Ring help people who eventually denied any responsibility, accusing Microsoft of being the problem!


Fortunately, I can still use the app to view recordings on my smartphone.


I am still unsure as to whether the fault lies with Ring or Microsoft.


I'd value any help as to how next to proceed.

:)

 

microsoft app store

How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Microsoft is purging a lot of low quality apps from the Windows Store

"Microsoft is sending emails to some Windows Store developers informing them that their apps have been removed from the Store for violating its quality standards."

"Neowin reports that app developers have been receiving these emails over the past couple of days:

In its latest review of the Store, Microsoft is evaluating if the published apps are good enough to be listed in the Windows Store. This includes publicly available apps as well as private beta apps. Additionally, Microsoft is also asking developers to delete any promotional campaigns for their apps to prevent advertising charges. Similarly, app name reservations are also being nullified; which means that if your app is unpublished, there's no guarantee that you'll be able to republish it under the same name.

Officially, the policies for the Microsoft Store says that apps must have "distinct and informative metadata" and "provide a valuable and quality user experience". There are also some specific standards that must be in the apps, including having a name that is not similar to another app or device, along with offering a description that is accurate about its features and functions.

There have certainly been many Windows Store users who have complained over the years about the large number of apps published that are clones of other apps or ones that are simply poorly made. Hopefully, this new move by Microsoft will help to curb these issues, at least for now."

Microsoft to remove low quality apps from Windows Store