Windows 10: Roblox experience type issue

So whenever i play a game known as rolbox their servers have a thing like when your internet goes off for like even a millisecond everyone freezes and you cant really interact with the things included in the game like voting on gamemodes opening random stuff i actually have some reference you can watch from this youtube vid - https://www.youtube.com/watch?v=tvNGGFKyQRAin the vid shown on the link is of a tag game and you can see that everyone is frozen and the timer is frozen as well and i cant do anything rather than wait but roblox does have a thing where if your internet goes for a while an

:)

 

roblox cursor issue

Hi,



Thank you for writing to Microsoft Community Forums.



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type winver in Windows search/Run command)
  
• What is the make and model of the PC?
  
• Does it happen specifically with Roblox games or any other app?
  
• Are you aware of any changes on the PC prior to this issue?
  

However, before proceeding with the below steps, we would suggest you to sign out from Microsoft Store and after performing the steps sign in with the same Microsoft account.



Step 1: Reset the Windows Store Cache

Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.



Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2: Run the Windows Store Apps Troubleshooter

Select the Start button, and then select Settings>Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



Step 3: Reset Roblox app

1. Press Windows + I key to open Windows Settings.
   
2. Click on Apps and select Apps & feature from the left pane.
   
3. Scroll and look for the Roblox app.
   
4. Select the app and click on Advanced option.
   
5. Click on Reset and once you see a tick mark, then relaunch and check.
   

Regards,



Aditya Roy

Microsoft Community – Moderator

 

BEX64 error in Roblox

The error report you provided indicates that Roblox crashed with a BEX64 error. BEX64 is a type of error code related to the Windows operating system, specifically indicating an issue with the application's execution.



Based on the information in the report, here are a few suggestions to troubleshoot and potentially resolve the issue:



Update Roblox: Make sure you are using the latest version of Roblox. Check for updates in the Roblox client and ensure you have the most recent version installed. Updating the game may fix any known issues or bugs.



Check system requirements: Verify that your computer meets the minimum system requirements for running Roblox. Ensure that your operating system, graphics card drivers, and other software are up to date.



Disable unnecessary background programs: Some background programs or processes may interfere with Roblox. Temporarily disable any antivirus, firewall, or other security software, as well as any unnecessary applications running in the background, and then try running Roblox again.



Clear Roblox cache: Roblox stores temporary data and cache files on your computer. Clearing this cache may help resolve any corrupted or conflicting files. You can do this by following these steps:



Press Windows Key + R to open the Run dialog box.

Type "%localappdata%\Roblox\logs" (without quotes) and press Enter.

Delete all the files in the opened folder.

Reinstall Roblox: If the issue persists, consider uninstalling Roblox and performing a clean reinstall. To do this, follow these steps:



Uninstall Roblox from your computer through the Control Panel or by using the uninstaller included with the game.

Restart your computer.

Download the latest version of Roblox from the official website and reinstall it.

Contact Roblox support: If none of the above solutions work, it may be beneficial to reach out to Roblox support for further assistance. They can provide specific troubleshooting steps or investigate the issue further.



Keep in mind that the provided error report does not provide extensive details about the cause of the crash, so these suggestions are general troubleshooting steps. It's always recommended to reach out to the game's official support channels for more targeted assistance.

 

Roblox download issue

Hello, Leo Häkkänen

Welcome to Microsoft Community.

I found a few potential solutions to your Roblox download issue:

1. Reset the Microsoft App Store: Go to Settings > Apps >, find Microsoft App Store in the installed app list, click on the three dots and go to Advanced options, on the next page, scroll down and then click on Reset. Then try to download Roblox and see if it helps.
   
2. Reset Roblox: Go into Settings > Apps > Apps & Features > Roblox > Advanced Options and choose Reset. After it resets restart PC and try again.
   
3. Provide Administrator Permissions: Providing administrator permissions to the RobloxPlayerLauncher file is a simple yet effective method used to resolve this problem and it has helped many users deal with this problem. Providing admin access can resolve some ownership and permissions issue which may be preventing the installation from completing.
   

Please try these steps and let me know if they help.

Best regards,



Chandy |Microsoft Community Support Specialist