Windows 10: Roblox from microsoft store restarts the computer

Please help me, I run roblox from microsoft store and a second later my computer restarts

:)

 

Roblox from microsoft store error

Option 1:

Open Start > Settings > Apps > Apps & features

Scroll down to Roblox

Select it

Click Advanced options

Click Terminate

Restart

Check the Store for updates

See if it launches successfully.

Option 2:

Open Start > Settings > Apps > Apps & features

Scroll down to Roblox

Select it

Click Advanced options

Click Reset

Restart

Check the Store for updates

Option 3:

Open Start > Settings > Apps > Apps & features

Scroll down to Roblox

Select it

Click Advanced options

Click Uninstall

Restart

Check the Store for updates

Launch the Microsoft Store:

Click the ellipsis in the top right corner of the screen (...)

Click My Library

Scroll through the list then click the Roblox game if its listed there, then click the download button.

If doesn't help, let us know and we can explore more options.

 

Microsoft store Roblox mouse glitch

Hi

Welcome to Microsoft community.

The mouse lag issue you're experiencing with Roblox on your Windows gaming laptop can be caused by various factors. Here are some steps to help you troubleshoot and potentially resolve the problem:

1. Update Graphics Drivers:
   
   • Outdated or incompatible graphics drivers can lead to performance issues. Visit the website of your laptop's GPU manufacturer (e.g., NVIDIA, AMD, Intel) and download the latest drivers. Install them and restart your laptop.
     
2. Update Roblox:
   
   • Ensure you have the latest version of Roblox installed from the Microsoft Store. Sometimes, updating the game can resolve performance issues.
     
3. Adjust Roblox Settings:
   
   • Within the Roblox game, adjust the graphics settings to lower levels. Lowering settings like graphics quality, texture quality, and rendering distance can improve performance.
     
4. Check Mouse Settings:
   
   • Ensure your mouse settings are configured correctly in Windows. Go to "Settings" > "Devices" > "Mouse" and check the mouse sensitivity and other settings.
     
5. Check for Background Processes:
   
   • Make sure there are no background processes or applications consuming too much CPU or memory while playing Roblox. Use Task Manager (Ctrl + Shift + Esc) to monitor and close unnecessary processes.
     
6. Disable V-Sync:
   
   • In some cases, disabling V-Sync (vertical sync) within the Roblox settings can improve mouse responsiveness. Experiment with turning V-Sync on and off to see if it makes a difference.
     
7. Check for System Resource Issues:
   
   • Ensure your laptop is not overheating, as overheating can lead to performance problems. Clean the laptop's cooling system and make sure it's running efficiently.
     
8. Try a Different Mouse:
   
   • Test the game with a different external mouse to rule out any hardware-related issues with your current mouse.
     
9. Check for Other Software Conflicts:
   
   • Some third-party software or utilities running in the background can interfere with game performance. Try closing background applications one by one to identify any conflicts.
     
10. Reinstall Roblox:
    
    • If the issue persists, you may want to uninstall Roblox from the Microsoft Store and then reinstall it. This can sometimes resolve software-related problems.
      

Remember to test your mouse with other applications to ensure that the issue is specific to Roblox and not a general problem with your mouse or system. Additionally, keep your operating system and all drivers up to date to ensure optimal compatibility with games and software.

Please feel free to let me know if you have any further updates. Thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Roblox On the Microsoft Store

Hey there, Player101par

Welcome to the Microsoft Community forums.

It looks as though the App packages for Roblox may still be on your device, which is why it is not installing.

Please can you:

• Press Win key & R together,
• Type: wsreset
• Press enter

Then try again at launching Windows store and downloading Roblox.

Hope this helps,

Regards,