Windows 10: Roblox Loading Screen Problem

when i open roblox and want to join game it join and say Joining Server and still like this for hours, i thought it's problem in my internet but it's not because i checked roblox from phone and it work and played another games in pc and it's work with strong internet, anyone know how to solve that problem?

:)

 

Windows 10 Roblox problem

Hi Auras,

There are several reasons as to why you can't play Roblox on your computer. Windows Updates may affect the game not to play if your computer is not updated. To make sure that your Windows 10 is up to date, I suggest that you check for any Windows Update
by using this link as your guide.

In addition, make sure that Roblox is allowed to run on your Chrome by performing the following steps:

• Download Roblox and run its setup file.
• After the game has been installed, try to run it.
• You should get a message box saying “External Protocol Request”. Check
  Remember my choice for all links of this type and click Launch Application.

If the issue persists, I suggest that you use another web browser on your computer to check if that helps.

Do get back to us with the results. We'd be more than willing to provide you additional help.

 

Roblox Black screen issue

Hi, I've been having this issue for a while and it prevents me from being able to load into my game normally. So when I join a Roblox game I see the regular loading screen, then after the loading screen goes away I'm greeted with a black screen. It stays there for about 10-20 seconds then I load into the game. My computer usually runs Roblox on 300-500 fps (depending on the intensity of the graphics) This has been a reoccurring issue, I've tried re downloading Roblox multiple times deleting applications and all the tutorials on YouTube don't work at all. I don't know the rarity of this problem but it's starting to become an issue. I'm loading into games slower giving me less time to gear up or select an item before the game starts. I don't know if this is a ping, fps, or Roblox issue but all my friends seem to load into games fine.

A confused Roblox player, -Cameron

 

ROBLOX Microsoft Application Won't Load Assets

Hello GodKirogi, welcome to the Microsoft community, I'll be happy to help you today;

I understand that the Roblox app is not working properly on your Windows 10 PC;

What exactly is the model and manufacturer of your graphics card?

Before answering the above question I suggest you try the following;

Check if you are updated with the latest version of Windows 10;

Press Windows key + i and go to Update and Security;

Click Check for updates and do ALL pending updates;

Update Microsoft Store apps;

Open the store and click on Library;

Click on Get updates and wait for all apps to be updated;

Reset the Roblox app;

Press Windows key + i and go to Applications;

Select Roblox from the list and click Advanced Options;

Scroll down and click on REset;

Try opening Roblox and check if the problem still persists;

Hope this helps, see you soon!