Windows 10: Roblox sometimes crash when I open the application

Hi, I'm using roblox but i downloaded on microsoft store sometimes when it loads and crash please help..

:)

 

BEX64 error in Roblox

The error report you provided indicates that Roblox crashed with a BEX64 error. BEX64 is a type of error code related to the Windows operating system, specifically indicating an issue with the application's execution.



Based on the information in the report, here are a few suggestions to troubleshoot and potentially resolve the issue:



Update Roblox: Make sure you are using the latest version of Roblox. Check for updates in the Roblox client and ensure you have the most recent version installed. Updating the game may fix any known issues or bugs.



Check system requirements: Verify that your computer meets the minimum system requirements for running Roblox. Ensure that your operating system, graphics card drivers, and other software are up to date.



Disable unnecessary background programs: Some background programs or processes may interfere with Roblox. Temporarily disable any antivirus, firewall, or other security software, as well as any unnecessary applications running in the background, and then try running Roblox again.



Clear Roblox cache: Roblox stores temporary data and cache files on your computer. Clearing this cache may help resolve any corrupted or conflicting files. You can do this by following these steps:



Press Windows Key + R to open the Run dialog box.

Type "%localappdata%\Roblox\logs" (without quotes) and press Enter.

Delete all the files in the opened folder.

Reinstall Roblox: If the issue persists, consider uninstalling Roblox and performing a clean reinstall. To do this, follow these steps:



Uninstall Roblox from your computer through the Control Panel or by using the uninstaller included with the game.

Restart your computer.

Download the latest version of Roblox from the official website and reinstall it.

Contact Roblox support: If none of the above solutions work, it may be beneficial to reach out to Roblox support for further assistance. They can provide specific troubleshooting steps or investigate the issue further.



Keep in mind that the provided error report does not provide extensive details about the cause of the crash, so these suggestions are general troubleshooting steps. It's always recommended to reach out to the game's official support channels for more targeted assistance.

 

Roblox keeps crashing

So I downloaded roblox on Microsoft Store and launched it. But when it said checking for updates, it crashed immediately. Other apps work fine, except roblox. Any suggestions on how to fix it?

 

ROBLOX Microsoft Application Won't Load Assets

Hello GodKirogi, welcome to the Microsoft community, I'll be happy to help you today;

I understand that the Roblox app is not working properly on your Windows 10 PC;

What exactly is the model and manufacturer of your graphics card?

Before answering the above question I suggest you try the following;

Check if you are updated with the latest version of Windows 10;

Press Windows key + i and go to Update and Security;

Click Check for updates and do ALL pending updates;

Update Microsoft Store apps;

Open the store and click on Library;

Click on Get updates and wait for all apps to be updated;

Reset the Roblox app;

Press Windows key + i and go to Applications;

Select Roblox from the list and click Advanced Options;

Scroll down and click on REset;

Try opening Roblox and check if the problem still persists;

Hope this helps, see you soon!