Windows 10: Roblox Windows App Continuously Crashing

I have been using the windows app for Roblox for a couple months and I had recently uninstalled it. I recently installed it again after a long period of time and launched it to see it load into the Roblox app for it to show a white screen with the words "Roblox" on it. However, after a few seconds it closed.unable to add image so here's a discord linkhttps://media.discordapp.net/attachments/1083147261992767522/1133720886592151562/image.png?width=1191&height=747I have tried all of the recommended methods like reinstalling, restarting and resetting the app but nothing happened.I had also d

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Roblox keeps crashing

So I downloaded roblox on Microsoft Store and launched it. But when it said checking for updates, it crashed immediately. Other apps work fine, except roblox. Any suggestions on how to fix it?

 

[Windows 11] Roblox Windows App Crashes on Launch

Hey all! It's in the title. The Roblox app which you install from the Windows App Store always crashes on launch, and I don't know why. It just happened all of a sudden. And yes, I have tried following the steps shown here and it still won't work.

If anyone has potential solutions, that would be great! Thanks everyone!

 

roblox cursor issue

Hi,



Thank you for writing to Microsoft Community Forums.



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type winver in Windows search/Run command)
  
• What is the make and model of the PC?
  
• Does it happen specifically with Roblox games or any other app?
  
• Are you aware of any changes on the PC prior to this issue?
  

However, before proceeding with the below steps, we would suggest you to sign out from Microsoft Store and after performing the steps sign in with the same Microsoft account.



Step 1: Reset the Windows Store Cache

Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.



Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2: Run the Windows Store Apps Troubleshooter

Select the Start button, and then select Settings>Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



Step 3: Reset Roblox app

1. Press Windows + I key to open Windows Settings.
   
2. Click on Apps and select Apps & feature from the left pane.
   
3. Scroll and look for the Roblox app.
   
4. Select the app and click on Advanced option.
   
5. Click on Reset and once you see a tick mark, then relaunch and check.
   

Regards,



Aditya Roy

Microsoft Community – Moderator