Windows 10: Roboform Query

Discus and support Roboform Query in Windows 10 Software and Apps to solve the problem; Please excuse a Senior (very) citizen whose memory has deserted him. I have four or five Roboform shortcuts (The show the Roboform logo) which, when... Discussion in 'Windows 10 Software and Apps' started by JLOB, Jul 6, 2020.

  1. JLOB
    JLOB Win User

    Roboform Query


    Please excuse a Senior (very) citizen whose memory has deserted him. I have four or five Roboform shortcuts (The show the Roboform logo) which, when tapped, launch the default browser, access the site, enter the appropriate passwords, and exit gracefully. I love them. I just no longer remember HOW to create them. Any advice (or hand-holding) will be gratefully appreciated.
    Thanks.


    [table][tr][td]HP ZBook [/td] [td][/td] [td]Win 10 Pro[/td] [td]Build [/td] [td]2004.19041.2647[/td] [/tr] [/table]

    :)
     
    JLOB, Jul 6, 2020
    #1
  2. JRV529088
    JRV529088 Win User
    JRV529088, Jul 6, 2020
    #2
  3. EYEINTHESKY
    EyeInTheSky Win User
    Anyone Using RoboForm?

    That is what is confusing me; I never installed RoboForm Companion - just the extension for Edge. So if by installing the extension for Edge is in effect installing RoboForm Companion - then why is support suggesting to install the extension in Edge if it is a known problem?
     
    EyeInTheSky, Jul 6, 2020
    #3
  4. EYEINTHESKY
    EyeInTheSky Win User

    Roboform Query

    Anyone Using RoboForm?

    Lately, I have been having an Application Hang of the RoboForm Companion. It stops interacting with Windows and terminates upon the hang, leaving RoboForm useless until I close my browser completely down and reopen it. This is extensively reported in the Reliability History Monitor and happens two or three times a day.

    I have a support ticket pending with RoboForm support and their suggestions so far have been to add exception string codes to the built-in Windows Defender program- if that is the name it still goes by?
    The exception strings work for a couple of days and then the problem resurfaces with a different error code string and RoboForm support throws me another exception string to add to the exclusions list in Defender.

    RoboForm has consistently run into this problem with every Cumulative Update that I can remember and is usually fixed by the time the RoboForm product is updated. The problem is, I don't think RoboForm is rolling out their updates as fast as Windows and the product I paid for (RoboForm) is suffering because I got Windows 10 free through the upgrade offered quite a while ago now.

    Figures, pay for one product only to have the other product make you suffer because it was free.

    I got this funny feeling though; even if I did pay for Windows 10, I still think this problem would exist.

    The latest version of RoboForm I have is: 8.5.5.5 - it is the latest version as far as I can tell.

    Just wondering if any RoboForm users out there are experiencing the same Application Hang?
     
    EyeInTheSky, Jul 6, 2020
    #4
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Roboform Query

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