Windows 10: rogue login ?

HelloHope you are good + thank you for all you do ...When I login into this forum I am told there is another account in my email name set up my school / IT department ...I am retired so this account should not exist on my machine - HELP !Hope we have a good weekIn love + solidarityWendy Micklewright

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Rogue Files

Have you noticed that all your 'rogue' files are date 8/7/2015 10.11 PM ? That's only about a week after the initial release of the first version of Windows 10, version 1507. Seems unlikely that they have any purpose in your current version 2004 of Windows.

I would delete them (after making backup copies), or move them first as ricardobohner suggests.

 

Can't login to my windows 10 PC

Hi,

Thank you for your interest in Windows 10.

• 
  Are you trying to login to Microsoft account or local account?
  
• 
  If its Microsoft account are you able to login using the web interface?
  

I suggest you to use the on-screen keyboard and try to login. Follow the steps below:

Click on the Ease of Access icon at the right bottom of the screen and select On-screen keyboard and check if issue persists.

Please get back to us with the results of the above instructions.