Windows 10: Roll back driver option greyed out

Hi,Looking to roll back a driver that messed up a ton of peoples audio in our org but the roll back driver option in Device Manager is greyed out for everyone including admins. Is there another way roll back a driver? Thanks.

:)

 

How to enable generic audio driver

Hi John,

Driver compatibility may vary depending on the model and version of the driver and system that you're using. As an initial step to resolve your concern, we suggest that you restore the previous driver version by performing a roll back. To do this follow
the steps below:

• Type Device Manager in the search box and press
  Enter.
• Locate sound driver by clicking the drop-down arrow to expand one of the categories.
• Right-click on the installed driver and then select Properties.
• Under the display driver properties window, select the Driver tab.
• Select Roll Back Driver...
• Select OK.
  

If the option is greyed out, try reinstalling the driver by repeating steps
1 to 4 then select Uninstall. Restart your device and Windows will attempt to reinstall a native driver.

Let us know should you need further assistance.

 

1080p no longer an option

Hi,

Incompatible graphics driver after the update is one of the possible reasons why this issue is happening. We suggest rolling back the graphics driver to resolve the issue. Follow the steps below:

• Open Device Manager.
  
• Double-click Display adapters to expand the list.
  
• Right-click the Graphics drivers, then click Properties.
  
• Go to the Driver tab.
• Click Roll Back Driver.
  

Keep us in the loop with the result.

 

camera roll

Hi Rosalyn,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps for arranging the camera pictures in recent order and check if it helps.

• Press “Windows+E” it will open file explorer.
• Go to “This PC” and click on “pictures folder”.
• Then click on “camera roll folder”.
• And right click on the empty space and select “sort by” option.
• Then select ascending option.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.