Windows 10: 设备 ROOT\WindowsHelloFaceSoftwareDriver\0000 在启动时出现问题。

-我的电脑自从更新了win10 1903后，电脑的红外摄像头就无法使用，无法用于面部解锁，后来查看设备管理器，发现这个设备启动的时候出现了如下问题，等一个解决方法。

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />
<EventID>411</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2019-09-22T04:41:17.986774800Z" />
<EventRecordID>445</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="468" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Computer>WIN-48LPFRFS0DA</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="DeviceInstanceId">ROOT\WindowsHelloFaceSoftwareDriver\0000</Data>
<Data Name="DriverName">oem150.inf</Data>
<Data Name="ClassGuid">{53d29ef7-377c-4d14-864b-eb3a85769359}</Data>
<Data Name="ServiceName">WUDFRd</Data>
<Data Name="LowerFilters" />
<Data Name="UpperFilters" />
<Data Name="Problem">0x15</Data>
<Data Name="Status">0xc00000bb</Data>
</EventData>
</Event>

:)

 

Device ROOT\JUNGO\0000 was migrated. What does this mean

Hi Natalie,



Thank you for writing to Microsoft Community Forums.



The Event ID 440 usually means that the log file is damaged and cannot be used. As you mentioned that you got an error message: Device root/JUNGO/0000 was migrated, I would suggest you to download the drivers from the manufacturer’s website and
install it again. Also please help us with the following information so that we have a better understanding of the issue:

1. Which version of Windows 10 are you using?
   

Note: To check the version of windows, open run dialog box (by pressing Windows key + R) and type “Winver”.

1. What is the make and model number of 3D scanner?
   
2. Have you tried any troubleshooting steps?
   

You can also try to update the drivers from device manager. Here is an article with the instruction:
Update drivers in Windows 10



Please write back so that we can help you.

 

Device ROOT\INTEL_UOIP_BUS_DRIVER\0000

I was viewing my laptops Device Manager when I notice a category that I didn't see before

>Other Devices

> Unknown Device (unknown Properties Device ROOT\INTEL_UOIP_BUS_DRIVER\0000)

Information

Last Device Instance Id: ROOT\INTEL_UOIP_BUS_DRIVER\0000

Class Guid: {624E2BE2-3C4C-4303-8CC7-8C318F348D03}

Location Path:

Migration Rank: 0x0

Present: true

I was unable to update driver because the driver name was NULL.

Can anyone provide me feedback on this issue.

Thank you.

 

Driver Verifier Dumps - Windows 10

If your device has Windows Hello capablities, try reinstalling drivers.

The driver \Driver\WUDFRd failed to load for the device ROOT\WindowsHelloFaceSoftwareDriver\0000.