Windows 10: Router disconnecting Automatically

This is the first time i have posted or asked for help so i apologize ahead of time for the awkwardness.

I had a virus on my laptop and my desktop but I was able to remove them i think with Malwarebytes. I have also ran McAfee and Norton anti virus to make sure there gone. But now i am having problems stay connected to my router I still think someone is hacking my information. But I am not sure how to make sure that there not still in my system cause it is still acting strange, even my iphone 6 plus is acting up not staying connect to my WiFi. I don't have service on my phone but I have text now app on my phone so i can still make and receive calls. I am afraid to even check my email or do really anything other than keep running virus scans but have not found anything since Malwarebytes found those seven files Security.Hijack there were 6 of those and Trojan.Cinmus one of those and one Hijack.DisplayProperties. I am unemployed right now an really need my email for job opportunities. When i was woorking I alway have anti virus programs and locked my router down with there firewalls but now that i have gotten hit I dont know how to recover. I have some log files but I did not just want to put them out there and make matters worst. Thanks ahead of time any help would be appreciated?

Steve



***Modified title from: Router and Virus Win32\Cinmus***

:)

 

How to factory reset Cisco 1700 Router

Hopefully I can help you here....its a very common thing to happen.


First, I take it you dont know the passwords for console access or telnet/ssh?

I will assume that these devices belong to you.

step 1. Plug a cisco console cable into a serial port on your pc
step 2. Plug other end into Cisco console port
step 3. Using hyperterm or putty or similar connect to the serial port
step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
step 6. now you have to do the only hard part...send the break command:

Break command list: Break Commands

Go down the list and match your OS and SW and try the sequence suggested.

If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".

 

uTorrent disconnecting my internet connection

AT&T wasn't much of a help. All they suggested was to replace my router and modem with their products.

The disconnections never happen when I surf the web

 

Router Setup Question

Firstly, are you trying to connect to the router via a wireless adapter or are you directly hooked into the router? Some routers dont allow you to configure them remotely (using wireless, or configuring it from a computer not directly connected to it with cable).

Did you follow all the instructions step by step, correctly? Routers are very picky and sometimes need to be reset if you disconnect/connect modems, power and other connections from them in different orders.

If the above dont work, Reset the router by removing the power cable and waiting a few seconds and try again.