Windows 10: Router Internet VERY SLOW!!!

Discus and support Router Internet VERY SLOW!!! in Windows 10 Support to solve the problem; I posted this in the Network forum - but did not receive a good response. Hope it's OK to post it here for a better response. I use COX Cable and pay... Discussion in 'Windows 10 Support' started by Nisko, Jun 19, 2018.

  1. Nisko Win User

    Router Internet VERY SLOW!!!


    I posted this in the Network forum - but did not receive a good response. Hope it's OK to post it here for a better response. I use COX Cable and pay for 100Gbps. That speed arrives at the modem (the router is separate as of now). When my computer is only three feet from the router, I can only get about 15 Mbps. My COX specialist spent almost two full days trouble shooting this issue. He changed the router/modem five times (brand new right out of the box) and got the same poor results. He did a great job in troubleshooting - but with no success. No one in my neighborhood uses HAM radio. Something is squashing the router signal but we can't find the source. The COX tech went way over the line in what COX is responsible for - but finally gave up. He told me COX Cable is only really responsible for getting the signal (100Mbps) to the router - which it does. He said no ISP is responsible for the signal coming out of the router. So, I'm on my own. Hence this plea for some ideas on how to fix this problem. I should also note that hard-wired, I get a great signal to my computer. Hopefully, someone in this Forum can help me out. Thank you in advance!!!

    :)
     
    Nisko, Jun 19, 2018
    #1
  2. digibucc Win User

    slow internet

    remember, it works fine plugged into the motherboard. it's only through the router that it has issues.

    i don't see how resetting the motherboard is the first step.
     
    digibucc, Jun 19, 2018
    #2
  3. IggSter Win User
    How to factory reset Cisco 1700 Router

    Hopefully I can help you here....its a very common thing to happen.


    First, I take it you dont know the passwords for console access or telnet/ssh?

    I will assume that these devices belong to you.

    step 1. Plug a cisco console cable into a serial port on your pc
    step 2. Plug other end into Cisco console port
    step 3. Using hyperterm or putty or similar connect to the serial port
    step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
    step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
    step 6. now you have to do the only hard part...send the break command:

    Break command list: Break Commands

    Go down the list and match your OS and SW and try the sequence suggested.

    If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".
     
    IggSter, Jun 19, 2018
    #3
  4. Router Internet VERY SLOW!!!

    WIN10 internet SLOW!!!!!!!

    Hello William,

    We realize the inconvenience you are experiencing with slow Internet Connection. We will certainly help you.

    • Have you installed all pending Windows updates?
    • Have you tried connecting to some other Internet connection and check if the same issue occurs?

    We suggest you to connect your system to some other network and check if the same slow Internet connection issue persists. If no then there must be issue with your Internet connection.

    Further you can try performing the steps from the link below and check if it helps:

    Fix network connection issues

    Let us know the status of the issue. We will be happy to assist you further.

    Thank you.
     
    Sangeeta Sarkar, Jun 19, 2018
    #4
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Router Internet VERY SLOW!!!

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