Windows 10: rs: Window Hello face cognition/ not working

Hello,


I am running Windows 10 on Toshiba laptop.

I wanted to use the Hello face recognition option, but I am getting the message "This Option is Currently Unavailable-We could not find a camera compatible with Windows Hello Face." And when I click "Learn More" it brings me back to setting general setting where I still cannot do it.


Please advise what can be done in regards to it.

Thank you,

Elisheva

:)

 

windows hello face problem...

List of Windows Hello supported Dell Laptops:

 

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MY Windows hello face no working

Yes, I understand that your Windows Hello Face is showing up as not available. Where you able to do all the troubleshooting steps as suggested above?

Can you describe what happens when you completed the each of troubleshooting steps above? Is there an error message or something that could help to figure out the cause of the issue.?