Windows 10: "Run in to problem with Office 365 subscription"but account is current and fee has been paid

Discus and support "Run in to problem with Office 365 subscription"but account is current and fee has been paid in Windows Hello & Lockscreen to solve the problem; Hello my Office365 software keeps notifying that "We've run into problems with Office 365 subscription"and when I click on 'fix"it takes me to a page... Discussion in 'Windows Hello & Lockscreen' started by Capital RE, Feb 3, 2021.

  1. CAPITAL RE
    Capital RE Win User

    "Run in to problem with Office 365 subscription"but account is current and fee has been paid


    Hello my Office365 software keeps notifying that "We've run into problems with Office 365 subscription"and when I click on 'fix"it takes me to a page where I can not log in https://login.microsoftonline.com/common/oauth2.... I can log in to https://account.microsoft.com/services/microsoft365... where it shows that my subscription is current and valid.


    If I need two different logins for this then I do not remember the one for microsoftonline one and not able to restore it


    Any advice?


    Thank you

    :)
     
    Capital RE, Feb 3, 2021
    #1
  2. DOUGLAS CLELLAND
    Douglas Clelland Win User

    Cortana & Office 365 Integration

    We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:



    • Turned on Cortona in the Office 365 Admin portal
    • We are using Windows 10 1703 – connected Office 365 service to Cortana
    Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

    We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

    We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

    any ideas? I can give you all steps 365 support had us run through if that will be helpful

    Thank you

    Doug
     
    Douglas Clelland, Feb 3, 2021
    #2
  3. DAVEM121
    DaveM121 Win User
    "Problem with Office 365 Subscription" Message

    Hi OHB

    You mention you cancelled your Office 365 subscription, if that is the case, what Microsoft Office version is installed on your laptop?

    Open Word, go to File - Account, what Microsoft Office licence(s) are listed there?
     
    DaveM121, Feb 3, 2021
    #3
  4. 9INE
    9ine Win User

    "Run in to problem with Office 365 subscription"but account is current and fee has been paid

    Office 365 subscriptions

    how do I get to my subscription accounts for Office 365
     
    9ine, Feb 3, 2021
    #4
Thema:

"Run in to problem with Office 365 subscription"but account is current and fee has been paid

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