Windows 10: RUNAWAY CURSOR

Discus and support RUNAWAY CURSOR in Windows 10 Drivers and Hardware to solve the problem; I have Windows 10 version 1909. From even before MS tech centre in India updated the version to 1909, I have had a runaway cursor problem, for one... Discussion in 'Windows 10 Drivers and Hardware' started by sunilgupta39, Apr 11, 2020.

  1. SUNILGUPTA39
    sunilgupta39 Win User

    RUNAWAY CURSOR


    I have Windows 10 version 1909. From even before MS tech centre in India updated the version to 1909, I have had a runaway cursor problem, for one year. Tackled by HP's higher level tech support and then by the higher level, L-2, of the MS tech centre in India. Operating systems reloaded but problem persisted. Problem occurs either on start up or on long idle. I can stop the cursor running away by gently pressing the power button til the scree goes blank and then again gently pressing the power button plus dabbing on the Enter key to revive the screen. Generally, the problem ceases. If not, I redo the process till it ceases. What could be the reason and what is the solution? When I kept telling the MS tech support person of how I temporarily resolve the problem myself, he seemed to ignore my observations even after discussing it with his supervisor and continued to insist on reloading the operating systems. Which didn't solve my problem. I asked him to give up. This was eventually in August 2019.

    Sunil Gupta

    :)
     
    sunilgupta39, Apr 11, 2020
    #1
  2. DEENEECY
    deeneecy Win User

    cursor dissappeared

    Thank you both for your prompt replies, I tried all steps listed, some I had tries previously but I still tried them again, but still no cursor.

    Do you have any other suggestions?
     
    deeneecy, Apr 11, 2020
    #2
  3. SUSAN STEVENS
    Susan Stevens Win User
    runaway cursor

    HP with Windows 10 PC tower, mini keyboard with touchpad cursor. I can barely type a sentence without the cursor flying back or up somewhere. Does in windows, notepad, online. Tried another keyboard. Same. Spent SIX hours on phone with GeekSquad, They
    thought it might be due to a MS update 9/13 which is around the problem got unbearable. Geek guy made a house call. Didn't do anything EXCEPT get perfect performance. As soon as he left, problem resumed. It would be immoral for me to chain the Geek guy to
    my computer. Please help! Thanks.
     
    Susan Stevens, Apr 11, 2020
    #3
  4. SUSAN STEVENS
    Susan Stevens Win User

    RUNAWAY CURSOR

    runaway cursor

    After I answered several questions for a MS tech, I never heard back. (Tech suspected a driver problem.) BUT, my cursor has resumed good behavior -- most of the time. I am extremely grateful. Thank you enormously!
     
    Susan Stevens, Apr 11, 2020
    #4
Thema:

RUNAWAY CURSOR

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