Windows 10: running a disc

I am trying to download fromTurbo Tax. not working

:)

 

Disc for windows 7 to run on windows 10

Hi Jane,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to read the Windows 7 disc and check if it helps.

• Insert Windows 7 disc.
• Press “Windows+E” which will open file explorer.
• There you will find the Windows 7 disc.
• Open the disc and copy the files anywhere on your computer, so that you can access the information from the disc.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

unable to read 3D xray discs that have been readable in past.

Hi,

There are a lot of possible causes why the error occurred. To isolate this matter, we have some questions for you:

• 
  Were there any changes made before the issue occurred?
  
• 
  How do you open the DVD file?
  
• 
  Have you tried inserting the DVD disc to another computer?
  
• 
  What are the troubleshooting steps have you done so far?
  

We suggest that perform these troubleshooting steps:

Update your drivers.

To know how to update your drivers, click
here.

Run Hardware and Devices Troubleshooter.

To run the
Troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click
  on Hardware and Devices
  to run the
  troubleshooter.
  

Update us on how it goes.

Regards.

 

Need Help Running Rescue Boot Disc


Thanks. I am in need of a step by step to get to what you are telling me to do. I have the boot disc in the CD/DVD drive and Macrium backup of my HD on a HD connected to the computer by USB. Do I need to have the boot disc in my computer before shutting it down. I can't open the CD/DVD drive when the computer if off.