Windows 10: Running an approved processor but PC Health Says Not Win11 Compat

Discus and support Running an approved processor but PC Health Says Not Win11 Compat in Windows 10 Software and Apps to solve the problem; I am running an HP XPS system with an Intel Core i7-7700 @ 3.60 GHz, which is on the approved Windows 11 processor list. But PC Health is telling me... Discussion in 'Windows 10 Software and Apps' started by DrKenB, Nov 9, 2021.

  1. DrKenB Win User

    Running an approved processor but PC Health Says Not Win11 Compat


    I am running an HP XPS system with an Intel Core i7-7700 @ 3.60 GHz, which is on the approved Windows 11 processor list. But PC Health is telling me that "This PC doesn't currently meet the Windows 11 system requirements" due solely to the processor. What gives???

    :)
     
    DrKenB, Nov 9, 2021
    #1
  2. bobkn Win User

    PC Health Check - Windows 11

    To give a short answer, neither PC has a CPU that's on the current approved list.

    Your desktop has a Gen 4 CPU. Win11 requires a Gen 8 or later. I hope that changes before release.
     
    bobkn, Nov 9, 2021
    #2
  3. moxojo Win User
    Splash screen says "this PC is unable to run windows 10" - Compatibility report says "You're Good to Go"

    I have a weird issue where the Windows 10 App is giving different information depending on what screen I am on.

    When I first open the app it says "Unfortunately, this PC is unable to run Windows 10" (See screen shot below)

    Running an approved processor but PC Health Says Not Win11 Compat 417c1062-34da-41e9-843b-b5111b291b3d.jpg

    So I click on the "View Report" to check the compatibility issue and I get a clean bill of health saying "You're good to go, Your PC will work with Windows 10"

    Running an approved processor but PC Health Says Not Win11 Compat 8b9e6d02-5777-481b-a89e-f31c7793461d.jpg

    What gives? I have not seen the temp folder showing that any files are getting downloaded in preparation for an install.

    Background:

    • The first time the compatibility report ran I had the widely reported issue of the CPU being reported as incompatible. I followed the instructions for forcing the patch for the App to be installed and I forced the compatibility checker to be re-run by following
      the steps over here https://www.infopackets.com/news/9619/how-fix-cpu-not-compatible-windows-10-error (steps that are also suggested on this forum)
      • for whatever reason I got a confirmation saying that the compatibility checker had run in the command prompt but when I opened the app the last run day was from over a month ago and it still listed my CPU as being incompatible
      • Tried several more times with the same result
    • When the Launch date happened the App must have run itself as the "last run" date changed to 7/29 and the compatibility check says I am all good. But the splash screen still says this PC is unable to run windows 10
    • Uninstalling the app and re-downloading the necessary KB's doesn't fix the problem
    System info:

    • Lenovo W520 4270CTO
    • CPU: i7-2960XM @ 2.70 GHz
    • Video Card - Intel HD Graphics
    • Video Card Discrete - NVIDIA Quadro 2000M
    • Windows 7 SP1 64 bit
    Any thoughts / suggestions? Thanks!
     
    moxojo, Nov 9, 2021
    #3
  4. markg2 Win User

    Running an approved processor but PC Health Says Not Win11 Compat

    Processor nogo Win11 upgrade - Upgrade processor?

    Windows 10 Pro 21H1

    I ran the MS Win11 hardware suitability tool. And my trusty, 3 year old Lenovo P50 failed--reason: processor.

    The machine's processor is: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.59 GHz

    Just curious... is it reasonable that a newer processor might be plug compatible with the motherboard and with Win11?

    Mark
     
    markg2, Nov 9, 2021
    #4
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Running an approved processor but PC Health Says Not Win11 Compat

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