Windows 10: Running backup successfully with win11

Downloaded win11 into my hp desktop and am having problems running backup. Computer message backup failed with error 0x80070002 and today, 0x8100002F. Never had any problem running backup with win10. If I run backup in Norton, no problem. I tried running the win app that was downloaded with win11. It ran for 24 and never completed seemed to hang on Folders.

:)

 

'Windows Backup did not complete successfully'

I plug in my external drive (2 terabytes so lots of space), and run backup and I get the message
' Backup did not complete successfully',

On windows 10 v1903.

Any suggestions?

 

will this pc run win11

thanks that amd processor came from the listing it may be incorrect as suggested here. i do not want win11 but in a few years we all may not have much choice. so because i'm looking for the all in one type pc because for one i do not have space for a tower and where we use them we have space for laptops but the screen size is starting to be just to small. old age eyes if you know what i mean. we both now have to use the enlargement with ctrl and the scroll wheel to make text larger. so because i could not find that processor i asked here just in case i missed it as well, it kind of sounds like it is not there and so these pcs are not ready to run win11 if that happens to be the next OS requirement. thanks

 

Backup Issue - Microsoft 10 - Cannot perform initial backup

Question

• 
  
  

Applies to

• Windows
• Windows 10
• Update, backup, & recovery

5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
and the failed resolution attempts:

• I get this message from the Event Log:

Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID - 201

Level: Error

User - System

*** ---- There is no config file at this directory location. The contents of the location are:

catalog1

catalog2

config1

config2

• In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

• Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:

KA

Karthicka_R replied on

• Microsoft
• Support Engineer

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

• Press “Windows+R” and in the run command box type “services. MSc”.
• Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
• Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
  check whether you can perform backup successfully.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

• I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID: 200

• Can anyone help me with this stubborn problem?

Thank you in advance.