Windows 10: Running games such as Genshin Impact is causing the Internet to go down

Discus and support Running games such as Genshin Impact is causing the Internet to go down in Windows 10 Software and Apps to solve the problem; Hiya, Been trying to resolve this but I think the issue is bigger than me.I got a new computer a couple of weeks ago, and everything was running fine,... Discussion in 'Windows 10 Software and Apps' started by Emily_770, Dec 29, 2023.

  1. Emily_770 Win User

    Running games such as Genshin Impact is causing the Internet to go down


    Hiya, Been trying to resolve this but I think the issue is bigger than me.I got a new computer a couple of weeks ago, and everything was running fine, there were some inital connectivity issues which I solved by plugging the WiFi booster directly into my computer via ethernet cable. However, now when I load up a game on my computer, specifically noticeable when playing Genshin Impact, the internet will cut out anywhere between playing for a minute to an hour.I thought this was possibly a Genshin-only issue for a bit, but then found that it had cut out whilst playing skyrim too. So I don't thin

    :)
     
    Emily_770, Dec 29, 2023
    #1

  2. Unable to Run Genshin Impact Game

    So I've been trying to run a game called "Genshin Impact" on my Windows 10 pc. Whenever I try to run it , it always shows " MSVCP140.dll was not found". I also reinstalled the game a couple times and it would not work. I searched up a few things ,and it
    seemed that I had to download the Microsoft Visual C++ 2010 x64 Redistributable and the x84 Redistributable. I then installed the game and tried to run it but same problem is still happening. What should I do?
     
    TillyBeans, Dec 29, 2023
    #2
  3. Molybdeen Win User
    Genshin Impact crashes ZFProxyWeb.dll caused an Access Violation (0xc0000005)

    Hey,

    I've been able to run the game Genshin Impact just fine for about 1 year, yet overnight the game started crashing on launch. Thus I decided to check the temp file where I found the following error message:

    Genshin Impact [version: Unity 2017.4.30f1 (0)]

    ZFProxyWeb.dll caused an Access Violation (0xc0000005)
    in module ZFProxyWeb.dll at 0033:a888f8e0.

    Error occurred at 2022-01-22_142732.
    C:\Program Files\Genshin Impact\Genshin Impact game\GenshinImpact.exe, run by bmkie.
    38% memory in use.
    12217 MB physical memory [7463 MB free].
    19129 MB paging file [12302 MB free].
    134217728 MB user address space [134211357 MB free].
    Write to location a888f8e0 caused an access violation.

    Context:
    RDI: 0x00000000 RSI: 0x00000000 RAX: 0xa888f8e0
    RBX: 0x00000000 RCX: 0xa88bbd80 RDX: 0xa888f8e0
    RIP: 0xa888f8e0 RBP: 0x00000000 SegCs: 0x00000033
    EFlags: 0x00010246 RSP: 0x7d63fc38 SegSs: 0x0000002b
    R8: 0xa88bbd80 R9: 0xa888f8e0 R10: 0x00000000
    R11: 0x00000000 R12: 0x00000000 R13: 0x00000000
    R14: 0x00000000 R15: 0x00000000

    I then decided to reinstall the game in order to try and fix the issue, but sadly it persisted. Now I get a similair yet different error:

    Genshin Impact [version: Unity 2017.4.30f1 (0)]

    GenshinImpact.exe caused an Access Violation (0xc0000005)
    in module GenshinImpact.exe at 0033:32c7f8e0.

    Error occurred at 2022-01-22_203046.
    C:\Program Files\Genshin Impact\Genshin Impact game\GenshinImpact.exe, run by bmkie.
    46% memory in use.
    12217 MB physical memory [6546 MB free].
    19129 MB paging file [10856 MB free].
    134217728 MB user address space [134211141 MB free].
    Write to location 32c7f8e0 caused an access violation.

    Context:
    RDI: 0x00000000 RSI: 0x00000000 RAX: 0x32c7f8e0
    RBX: 0x00000000 RCX: 0x32cabd80 RDX: 0x32c7f8e0
    RIP: 0x32c7f8e0 RBP: 0x00000000 SegCs: 0x00000033
    EFlags: 0x00010246 RSP: 0xc7aaf7d8 SegSs: 0x0000002b
    R8: 0x32cabd80 R9: 0x32c7f8e0 R10: 0x00000000
    R11: 0x00000000 R12: 0x00000000 R13: 0x00000000
    R14: 0x00000000 R15: 0x00000000

    I've been looking around for possible solutions or other people having the same problem without succes.
     
    Molybdeen, Dec 29, 2023
    #3
  4. Running games such as Genshin Impact is causing the Internet to go down

    Genshin Impact

    Is my genshin impact account still safe if i stay on windows 10 and never upgrade to windows 11? But someone says "No. If you are running the game on an unsupported, outdated, or end of support system, you will always run the risk of losing not only your Genshin account, but every thing else you have logged into and saved on that device. That’s why it’s always highly recommended to keep your devices as up to date as possible, unless you want to expose your system to countless security and privacy issues."
     
    EstherEmily, Dec 29, 2023
    #4
Thema:

Running games such as Genshin Impact is causing the Internet to go down

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