Windows 10: Running out of storage on Surface Go and OneDrive Interface

Hi MS Community


I have a rather dumb set of questions:


1. I have Surface Go with about 120GB of storage all software up to date.

2. I have a OneDrive account with oodles of space as I have 1TB and used about 177GB.

3. I have been through the app clean up and deleted unused apps and disk clean up and created about 9GB of space but as you can see this has gone!

4. One drive appears to have created a folder on the C: drive with about 64GB in it - obviously not a full duplication.

4. I dont want to press any delete or remove duplicate material without understanding what is going to happen.





Dumb Questions:

a When I click on OneDrive as shown in the screenshot It takes me to File Explorer and a folder >One Drive and lists out all the folders I have under this as shown below and when I right click on >One Drive and then Properties it shows the pathname to c:/Users/naaus.

i I assume that is a copy of the Cloud OneDrive files that I have been accessing?

ii Does MS automatically do a full copy of the OneDrive files on the SurfaceGo?

iii Does it clearly doesnt automatically copy down all the files and folders?

iv I thought when I was working on Word, PPT, Excel files these were saved in the Cloud as this was the whole purpose of having OneDrive so I can access when mobile or from the phone. So when I am working on files that are in this C drive One drive folder can I assume that these are automatically backed up to the Cloud.

iv Do I need to periodically delete these to create space?




v Can I limit the OneDrive files on the C:drive to say #Work? If so, how do I do that?

vi How do I go about deleting say #Work 2 and $ Mums photos from this C drive One Drive folder confidently that I am not deleting them from the Cloud. That is I dont want it think because I have deleted them in the Cdrive One drive that it has to delete them in the Cloud.

vii If deletes all duplicate material, the next time I want the file I will have to go back to Cloud One drive to get it, does it then build a duplicate of the folder structure that the file is on the C drive again?


I have a separate issue whilst I am here:

a After MS Technical team did some fixes last year I am not able to see thumb nails of pics/screenshots as shown in the following screenshot. I am sure this is a simple fix but have tried to find answers without success.




Thanks in advance for the help.

:)

 

OneDrive storage is full

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are having difficulties in uploading the files in OneDrive, which is upgraded to 100 GB.



In this scenario we would suggest you to follow the steps below to reset OneDrive:

1. Press the Windows key + R to open the Run Window.
2. In the Run Window enter the following: localappdata%\Microsoft\OneDrive\onedrive.exe /reset.
3. Click OK. The OneDrive system tray icon on the desktop should disappear and re-appear after a minute or two.
4. If the OneDrive system tray icon does not re-appear after a few minutes, do the following. In the Run Window Enter: %localappdata%\Microsoft\OneDrive\onedrive.exe.

If the issue persists, we do have dedicated support team for OneDrive and you can get in touch with them for further assistance. Follow the below steps to contact the OneDrive support team.



Sign in to OneDrive.com from any browser or Open OneDrive App, click the ‘?’ help icon on the top banner of the page and select
Email OneDrive support. Submit your question and follow the prompts to request support.



You may also refer our
OneDrive help center for further assistance.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

OneDrive CPU usage is killing my Surface Pro 4...!

Thank you for your response. If OneDrive is crashing whenever you start a session, we suggest you clear the cache in the Microsoft Uploader. Simply follow the steps provided below.

• On the Start screen, search for Upload Center.
  
• Click the Office Upload Center icon.
  
• Click Setttings.
  
• Click Delete cached files.
  
• Click Ok.

In regards to the limitations of OneDrive. You get 5 GB of storage when you sign up for OneDrive, but you can always buy more or sign up for Office 365 to get more storage. Read on this

link to learn more about storage plans and billing.

Should you need further information, don't hesitate to contact us.

Regards.

 

Windows 10 - OneDrive

Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.