Windows 10: Runtime Broker Crashing My Computer

After a clean boot of Windows about a week ago I have been running into troubles where my computer will freeze and crash randomly. When I go to check my file and system history it says that the Run time Broker is the cause for my crashes. I have disabled it in its start menu, I have turned off all background apps and notifications, but it still seems to want to crash. Any suggestions?

Source

Runtime Broker



Summary

Stopped working



Date

‎12/‎25/‎2019 2:26 PM



Status

Report sent



Description

Faulting Application Path: C:\Windows\System32\RuntimeBroker.exe



Problem signature

Problem Event Name: MoAppCrash

Package Full Name: Microsoft.Windows.Cortana_1.13.0.18362_neutral_neutral_cw5n1h2txyewy

Application Name: praid:runtimebroker07f4358a809ac99a64a67c1

Application Version: 10.0.18362.1

Application Timestamp: 4539d5a0

Fault Module Name: SettingsEnvironment.Desktop.dll

Fault Module Version: 10.0.18362.387

Fault Module Timestamp: 10b406e4

Exception Code: c0000005

Exception Offset: 000000000002b605

OS Version: 10.0.18363.2.0.0.256.48

Locale ID: 1033

Additional Information 1: 789a

Additional Information 2: 789aeef51da05995f207dcf202006add

Additional Information 3: 8c17

Additional Information 4: 8c17ec3e550b29b30cbdc624f58b6172



Extra information about the problem

Bucket ID: 2231854cbf4d6555e46715be303ff626 1470167709957223974

:)

 

RunTime Broker Crashing computer

I've done that, that was one of the first things I tried when trying to fix this problem myself. "Usually" harmless doesn't help me as it's crashing my computer half a dozen times a day or more. There are no other warnings or critical events before the crashes,
except for the 10016 critical caused by Runtime Broker.

I've gone through the registry and component services and made sure the permissions and ownership are set how they're supposed to be.

 

Runtime Broker Parameters

Hi,

Thank you for using Windows 10.

I would like to inform you that Runtime Broker is a Windows process in Task Manager that helps manage permissions on your PC for apps from Windows Store. It should only use a few megabytes of memory, but in some cases, a faulty app might cause Runtime Broker to
use up to a gigabyte of RAM or more.

If your RAM use is high and your PC is running slowly, an app may be the cause of the problem. If it’s using more than 15% of your memory, you probably have an issue with an app on your PC. To stop Runtime Broker from using so much memory, select
Runtime Broker in the list, select End task to close Runtime Broker, and then restart your computer.

• Let us know which all apps are open at the moment when you see the memory high.

I would suggest you to run the System maintenance troubleshooter and check if it helps.

Follow the steps:

a: Press the
Windows key and click on Settings.

b: Type Troubleshooting
and select troubleshooting.

c. Click View all on the left pane of the screen.

d: Click on
System maintenance.

e: Click Next and follow the on-screen instructions.

You may also try setting the priority of the service as low and check. Here is the steps:

• Open the Task manager. Here’s a tip: Press CTRL+Shift+ESC
  or Right click on task bar and select Task manager.
• Go to Details tab.
• Locate Runtimebroker.exe and right click on that, click on
  Set priority, choose low from the drop down menu.
• Click on Change priority.

To make sure your system is not affected, you may also run Windows Defender and check.

You may run Offline defender also. See the link:
http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline

Disclaimer: Data or files which are infected by malware/virus might be beyond cleaning and have to be deleted entirely to maintain the integrity of your system, which means there might be a potential for data loss.

Hope it helps. Let us know if you need more information and we'll be happy to assist.

Have a great day.

 

Runtime Broker

While this adds credence to the fact that this is truly an issue, Even the Microsoft response is incomplete. To quote their page:

"•Runtime Broker is a Windows process in Task Manager that helps manage permissions on your PC for apps from Windows Store. It should only use a few megabytes of memory, but in some cases, a faulty app might cause Runtime Broker to use up to a gigabyte of RAM or more.
•If your RAM use is high and your PC is running slowly, an app may be the cause of the problem. Press Ctrl+Shift+Esc to open Task Manager and then, on the Processes tab, check to see how much memory Runtime Broker is using. If it’s using more than 15% of your memory, you probably have an issue with an app on your PC. To stop Runtime Broker from using so much memory, select Runtime Broker in the list, select End task to close Runtime Broker, and then restart your computer."

1. They address high memory usage, and don't even talk about CPU time. And of course it's not their fault, it's an apps fault. There should be a "trap" for that app! *Tongue
2. As I've said before (in many different ways) why deploy an OS with such a horrible bug. This issue has been reported since windows 8! Microsoft deployed windows10 claiming to fix much of previous OS issues.
3. If their answer is to disable it, or as in this instruction restart it, why is it needed in the first place.
4. Restarting the pc every 10-15 minutes is absurd, which is what I'd have to do to keep up with Runtime broker's hunger.
5. If one has to disable key attributes of windows 10, like Cortana, Live tiles, notifications, and more, to keep the system running, what's the point of having it in the first place? Those are the things people are upgrading for.

For me this OS has gotten way more hype than it deserves. When I first loaded Ubuntu as a dual boot system, (not there now, just so there is no misunderstanding) I had absolutely no issues running it. I'm not saying it was perfect but then again the Ubuntu community is not Microsoft!