Windows 10: rx5700xt crashes. Broken GPU, Motherboard, or power supply.

Discus and support rx5700xt crashes. Broken GPU, Motherboard, or power supply. in Windows 10 BSOD Crashes and Debugging to solve the problem; Has anyone experienced these crashes before with an Rx5700xt? This a brand new built pc and I have been trying everything. I rolled back/updated... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by John Pesz, Jan 10, 2021.

  1. John Pesz Win User

    rx5700xt crashes. Broken GPU, Motherboard, or power supply.


    Has anyone experienced these crashes before with an Rx5700xt? This a brand new built pc and I have been trying everything. I rolled back/updated drivers, updated bios, set bios to default settings, ran cpu stress test to check if its a cpu problem, and even reapplied thermal paste on both my cpu and gpu. After checking my event viewer these 2 are the errors that keep popping up right before my pc experiences these weird green screen crashes:

    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 117
    Parameter 1: ffffcf85b6db3460
    Parameter 2: fffff80129d2e590
    Parameter 3: 0
    Parameter 4: 0
    OS version: 10_0_19042
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.19042.2.0.0.768.101
    Locale ID: 1033

    Event 18:

    A fatal hardware error has occurred.

    Reported by component: Processor Core
    Error Source: Machine Check Exception
    Error Type: Bus/Interconnect Error
    Processor APIC ID: 0

    The details view of this entry contains further information.

    Also Event 18:

    A fatal hardware error has occurred.

    Reported by component: Processor Core
    Error Source: Machine Check Exception
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 0



    I reason that this is either a gpu, motherboard, or power supply problem. I have tried everything to recreate the problem and gpu stress tests have been the most successful. It is important to note that there is no consistency in the time of the crashes and my pc doesn't always completely power off and experiences weird display corruption until my driver timeouts. I have no other components to swap in and test out so I have to make a quick decision about which component to rma. I am stuck between a mobo/psu and gpu since it could be the case that my gpu is experiencing a power delivery problem, however I am confused as to how my gpu could cause my pc to restart, is this even possible? Here is a video of the crashes:


    :)
     
    John Pesz, Jan 10, 2021
    #1

  2. Computer crashing during GPU load.

    AMD RYZEN 5 2600X 3.6GHZ

    32.0 GB DDR5 RAM

    AMD radeon 5700

    AMD 580X

    MSI X570 GAMING EDGE WIFI MOTHERBOARD

    THERMALTAKE SMART 700W ATX POWER SUPPLY

    I have been dealing with my computer crashing when the GPU is under load. I have tried switching different GPUs to try and weed out whether or not the GPU is having problems, and it still crashes. I have tried reformatting all of my HD's and SSD's as well
    as run SFC commands and using the repair tool as well. I do not overclock my GPU or my CPU because it crashes less frequently when they are not overclocked. I have created the system report log and the critical error that i keep on getting is "Kernel Power
    41, category 63."

    I am starting to wonder if my power supply isnt strong enough to handle either of the GPUs.
     
    J-O-S-Hpogo, Jan 10, 2021
    #2
  3. Bad power supplies, or evil motherboard?

    TL;DR: Power supply was working, put computer to sleep, power supply went dead. New power supply was working, did not put computer to sleep, power supply went dead. Is the problem two faulty power supplies or a motherboard from hell?


    Over the past week I've run into a problem with a couple of power supply units, or potentially the motherboard. The best way to describe this problem is to describe the chain of events in order:


    - Computer is functioning normally for years. I put the computer into sleep mode and go to bed.
    - The next morning the computer will not power on.
    - The power supply, NZXT HALE90, makes it's usual "click" sound, but no power.
    - There is also no power when attempting to power on through the motherboard's power button.
    - The motherboard LED light does go on when the power supply is switched to "on".
    - The power supply is removed, tested with multimeter/paperclip trick: No power.
    - A new power supply is purchased, a Corsair gold-rated unit.
    - The power supply is connected to the computer. It powers on successfully and the computer works.
    - The power supply had something like a "hiccup" when powering on. Powered on, then off, then on again.
    - This also happened to my first power supply (HALE90) the first few times using it back in 2013.
    - Computer continues to function normally for the next couple hours. No problems to report during usage.
    - I fall asleep with the computer still on. Upon waking up, the computer is now off. The monitor is still on.
    - The computer will not turn on. The fan will spin for half a second, but no power.
    - As before, the motherboard LED goes on when the power supply is switched to "on".
    - The power supply is removed, tested with multimeter/paperclip trick: Power cuts within half a second.


    And that's where I am right now.


    The case is a CoolerMaster HAF, the motherboard is an ASUS P8Z68 model, the video card is a GTX 580.


    The computer is connected to a surge protector that still tests as "protected". There were no power outages during this time, the monitor itself stayed on in the second scenario, and no other electronics connected to the outlet are showing any effects.


    From my perspective there are two possibilities here.
    1) My original power supply simply gave out, and I just happened to purchase a faulty power supply that only worked for a few hours.
    2) My motherboard or some other component is malfunctioning in a way in which the power supply is getting damaged.


    My intuition is of course the first option, but I've been unable to find enough information on my own to rule out the second option. Is that even possible? Is there another option I'm missing? I've now purchased a 3rd power supply. My fear is that if something is wrong with the computer I could burn out the new power supply.


    What explains all this and what should I do? Thanks in advance.
     
    TunaSalad9, Jan 10, 2021
    #3
  4. Dude Win User

    rx5700xt crashes. Broken GPU, Motherboard, or power supply.

Thema:

rx5700xt crashes. Broken GPU, Motherboard, or power supply.

Loading...
  1. rx5700xt crashes. Broken GPU, Motherboard, or power supply. - Similar Threads - rx5700xt crashes Broken

  2. Power supply problem

    in Windows 10 BSOD Crashes and Debugging
    Power supply problem: I get Bsod everyday but i dont get them much i only get bsod like 2-3 times and my pc will work fine,my drivers are all up to date and so is my bios ,my hardware is good but my Power suppy is 4 years and gonna be 5 this april,should i buy a new power supply because i kinda...
  3. Power supply

    in Windows 10 Gaming
    Power supply: Hello. I recently purchased a Microsoft Surface Laptop Studio. This is an upgrade from my Microsoft Surface Pro 4. In addition to the power supply that came with the Laptop Studio, am I able to use the power cord that came with Microsoft Surface Pro 4, or perhaps the...
  4. Power supply

    in Windows 10 Software and Apps
    Power supply: Hello. I recently purchased a Microsoft Surface Laptop Studio. This is an upgrade from my Microsoft Surface Pro 4. In addition to the power supply that came with the Laptop Studio, am I able to use the power cord that came with Microsoft Surface Pro 4, or perhaps the...
  5. Power Supply Calculator to calculate the Power Supply Wattage

    in Windows 10 News
    Power Supply Calculator to calculate the Power Supply Wattage: [ATTACH]When it comes to PC building, one of the most important components is the […] This article Power Supply Calculator to calculate the Power Supply Wattage first appeared on TheWindowsClub.com. read more...
  6. Is the power supply enough (crash)?

    in Windows 10 Graphic Cards
    Is the power supply enough (crash)?: My pc crashed often under heavy load and I wonder if it is because of the power supply (no error message was shown) Have a 500w power supply GPU: RTX 2070 super KFA2 CPU: Ryzen 5 3600 Motherboard: b450 tomahawk max Ram: 16gb gskill aegis 3200mhz And another m.2...
  7. ATX power supply

    in Windows 10 Drivers and Hardware
    ATX power supply: Hey, I have a ATX powersuply, that making a "tiking" sound i can't lacate what it is. my first though was capacitor. and maybe not. The weird this is it's only sometimes when i power on the computer. any wise ideas? 141087
  8. Power Supply Blew

    in Windows 10 Drivers and Hardware
    Power Supply Blew: Yesterday a resounding SNAP sound blasted out of the desktop and all response instantly died. The monitor still had powe rbut no video image. Immediately to the repair shop for a new power supply but that did not produce a video response and an alternate video card was no...
  9. Power supply problem

    in Windows 10 Drivers and Hardware
    Power supply problem: Hi, I recently got a new PSU as my other one blew up. However I seem to be having problems with my new one, where my PC will turn on, Windows will be laggy for about 5 minutes and then computer just shuts itself off. I turn the PC back on, and it barley makes it to the...
  10. Bad power supplies, or evil motherboard?

    in Windows 10 Drivers and Hardware
    Bad power supplies, or evil motherboard?: TL;DR: Power supply was working, put computer to sleep, power supply went dead. New power supply was working, did not put computer to sleep, power supply went dead. Is the problem two faulty power supplies or a motherboard from hell? Over the past week I've run into a...