Windows 10: S Mode cannot be shut off

I have tryied resetting the windows store, restting windows to factory settings, etc. I have been through multiple troubleshooting tips - including in this forum and still I am recieving this error.

:)

 

New FF - passwords

Hi:

If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

Troubleshoot Firefox issues using Safe Mode | Firefox Help

• Please report back and let us know the outcome, as it will dictate the next steps.
• Also: please tell us what AV/AM/firewall programs are you running on this system?

Thanks,
MM

 

Computer in sleep mode shuts down open programs

When your computer is in hibernate mode, does all your programs have been shut off or closed? May we know what's the specific program that you use? Let's try to reset Power schemes. Please follow the steps below:

• Right on Start button, > select Command Prompt (Admin).
  
• Copy and paste the command below:
  

powercfg -restoredefaultschemes

• When finished, close the command prompt then reboot your PC.

Keep us updated with results.

 

Computer Shuts Down When Woken From Sleep Mode

Hi,

To help resolve your issue, we suggest you follow the steps below:

Method 1:Run
power troubleshooter

• 
  On the search bar,type
  “Troubleshooting”
  
• 
  Click
  “View All”
  on the left panel.
  
• 
  Click
  Power,a new window will popup.
  
• 
  Follow the on-screen instructions.
  

Method 2: Safe mode

Check if issue persists in safe mode. To go to safe mode, follow these steps:

• 
  Open Run Command (Windows
  button +R)
  
• 
  A dialog box will open, type
  msconfig.
  
• 
  Locate and select the Boot tab and select Safe with Minimal as option.
  
• 
  Restart Computer.
  

Note:Follow
the same procedure to undo Safe Mode, uncheck the Safe option and restart your system.

Method 3: Clean boot

If the issue does not occur in safe mode, kindly check in clean boot. To place your computer in clean boot, refer
to this
link.

Note:
Once you are done with the troubleshooting, perform the steps in “How to
reset the computer to start as usual after troubleshooting with clean boot
“ to reset computer as usual.

Feel free to get back to us if you need further assistance.