Windows 10: Safely Uninstall Norton Internet Security?

Discus and support Safely Uninstall Norton Internet Security? in AntiVirus, Firewalls and System Security to solve the problem; Since installing Norton I've got two financial websites that I can't log into with IE-11 or MS Edge. Both browsers exhibit the exact same behavior.... Discussion in 'AntiVirus, Firewalls and System Security' started by Wiley Coyote, Apr 15, 2017.

  1. Safely Uninstall Norton Internet Security?


    Since installing Norton I've got two financial websites that I can't log into with IE-11 or MS Edge. Both browsers exhibit the exact same behavior. Both browsers allow me to log in to the sites and I'm immediately logged back out! Been through all the usual routines with no success. Norton says it's the web sites and the web sites say it's Norton. The support techs all say they've never heard of the problem. Meanwhile Chrome still works normally on the two websites.

    With the coming of CU I'm looking to head off any more potential conflicts. Should I be able to uninstall Norton (following their instructions), re-enable Windows Defender and Firewall and expect no real issues.

    Will someone please offer me some guidance here. Thank you for your time here.

    :)
     
    Wiley Coyote, Apr 15, 2017
    #1
  2. Rob Koch Win User

    Norton Internet Security / Norton Identity Safe

    Basically you seem to understand what I stated about adding an anti-malware program.

    Norton is a product, not a company, it's been owned by Symantec for over a decade now.

    A firewall blocks opens or blocks ports to allow or disallow network traffic, nothing more. What some security vendors like to call a firewall is actually a network monitoring and malware detection tool, integrated into the firewall in order to attempt
    to trap malware before it can enter the device through a communications channel, typically from the Internet.

    Microsoft long ago in Windows Vista removed the ability for security vendors to integrate their own firewall programs directly into the operating system and instead provided them with an interface called the Windows Filtering Platform (WFP) which provides
    these network monitoring abilities for them. All current firewalls on Windows use this platform and so are simply add-ons which view and manage the activities which the WFP performs. Microsoft itself uses the WFP to create it's own firewall and also to monitor
    for network attacks within Windows Defender and MSE.

    So no, Windows Phone 10 does not allow a 3rd-party firewall to be installed since it's still an unnecessary component, as whatever minimal firewall functions are actually required on the phone are integrated into the operating system itself. Unlike the
    desktop Windows with which you are familiar, Windows Phone is a much more limited and secured operating system with none of the historical access points or vulnerabilities that existed on that ancient platform.

    As I stated above, though the Windows Phone 10 display may look like that of the desktop version, that's where the similarities end. The processor, code, API sets and other internal functions of the device are either completely different or only share some
    minimal similarities. The fact that they can run some apps that appear to be the same is a trick of design and cross-compiling via specialized development tools. If you don't know what I just said, it means that though the apps look and act the same to a
    human, they are really technically different and so can't be easily turned into malware to attack the phone the way they could on a PC.

    Rob
     
    Rob Koch, Apr 15, 2017
    #2
  3. Screen Keeps blinking for 2 days!!!

    Hi,

    Sorry to hear that! Did you select "Safe Boot" along with "Network"? If "Network" is not selected you will not have Internet connectivity while in Safe Mode. If you need any help with Norton in the future, we would be more than happy to help out.

    Thanks!

    Dinesh

    Norton Support
     
    NortonSupport, Apr 15, 2017
    #3
  4. Safely Uninstall Norton Internet Security?

    TairikuOkami, Apr 15, 2017
    #4
  5. Thanks for the response, but Norton's tool is geared to uninstall and reinstall after restart. I just want to get rid of it completely.

    Copied from Norton:

    "Download and run the Norton Remove and Reinstall tool
    If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool.
    Download the Norton Remove and Reinstall tool.
    Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.
    To open the Downloads window in your browser, press the Ctrl + J key.
    Double-click the NRnR icon.
    Read the license agreement, and click Agree.
    Click Remove & Reinstall.
    You may see the Remove button if your Norton product is from your service provider.
    Click Continue or Remove.
    Click Restart Now.
    After the computer restarts, follow the on-screen instructions to reinstall your Norton product."


    Basically I'm unsure of whether or not uninstall alone (no reinstall) can be done with the tool.
     
    Wiley Coyote, Apr 15, 2017
    #5
  6. TairikuOkami, Apr 15, 2017
    #6
  7. It can be harder to get rid of than an unwanted in-law house guest.
     
    Wiley Coyote, Apr 15, 2017
    #7
  8. OldMike65 Win User

    Safely Uninstall Norton Internet Security?

    Nortons is not that hard to remove, just got to use the right methods, Use Nortons uninstall, OR Revo Uninstall, then run CCleaner and let it check your registry for leftovers, as their will be a lot most likey. I've been running Nortons for years, and never have had any problems like yours, but I don't use IE or Edge. IE is old and too outdated. even after the latest Windows update. Good luck.
     
    OldMike65, Apr 15, 2017
    #8
  9. Revo Uninstaller Pro is what you need. Removing Norton is not that easy. Make sure you are selecting the middle one or Pro free trial (29 days). The actual version is 3.1.9. You have to select uninstall if you see it or forced uninstall if not shown. Decline the offer of Norton the remove it and choose advanced after: Select all and delete twice.
    Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

    PS: You should also run Ccleaner after for the removal of dead keys. Norton implementation is deep in Win Ten architecture and they won't let you go or loose you easily.
     
    MikeMecanic, Apr 15, 2017
    #9
  10. A quick chat with Norton support says:

    "Yes you can use the advance option from the removal tool and use the remove only option so that Norton does not reinstall after the restart."

    I'm going to hold off a bit before doing anything. Hoping to maybe hear from someone that's done this and can share their experience. Thank y'all for the advice, it is appreciated.
     
    Wiley Coyote, Apr 15, 2017
    #10
  11. Revo does the work!

    If you have never run CCleaner, it is safer to fully remove Norton manually after Revo. Open regedit, search (find) for Norton, delete highlighted key O-N-L-Y, click F3 (find next) and repeat until no result. Refresh regedit F5, exit and reboot.

    Ccleaner (5.28) comes with Google Chrome = uncheck on the left + under customize, uncheck the 2 first + automatically check for update. Run Ccleaner installer. After, under registry, run registry cleaner (check all).

    Plus, under tools/Startup: Windows + Scheduled tasks Advanced Mode + Context Menu, Kill all remaining stuff. Rerun registry cleaner. Rerun Revo/Windows Cleaner/check all/clear.

    Norton populates Windows architecture like no other and requires some extra tasks.
     
    MikeMecanic, Apr 15, 2017
    #11
  12. OldMike65 Win User
    Like I told you earlier, I HAVE removed Norton many times in the past, and used Norton's removal tool. But there are many places in your registry, that Norton's is still in. Only about 2 ways to remove those entries, Manually, using regedit. Or use a 3rd party registry cleaner, which most people on here don't approve of. In any case, I would make a complete image backup of your system BEFORE you touch your registry. I recommend using Macrium Reflect to make your image backup. Choice is yours of course. 3rd choice on your registry, is just leave it alone, after you remove Norton. Unless you know what your doing inside your registry, its best to leave it alone.
     
    OldMike65, Apr 15, 2017
    #12
  13. Safely Uninstall Norton Internet Security?

    I got anxious and did it using Norton's tool. Followed that with CCleaner. So far so good. Windows Defender and Firewall both seem to be happy. Boot time is noticeably faster. That's a plus.

    But, my original problem of the two website log-in failures are still with me. Oh well ... at least I'm shed of Norton.

    If anything crops up over this I will update the thread.

    Thanks guys. Y'all have a good day.
     
    Wiley Coyote, Apr 15, 2017
    #13
  14. LOL, Norton don't give up easily. I started getting download dialogs wanting to install a new version of NIS. Took me another chat session with a remote connection to get rid of a lot of left behind trash. Hopefully this is the end of it. We'll see ...
     
    Wiley Coyote, Apr 15, 2017
    #14
  15. OldMike65 Win User
    Norton's support is pretty good, at least they have been in the past. Glad you removed it successfully too.
     
    OldMike65, Apr 15, 2017
    #15
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Safely Uninstall Norton Internet Security?

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