Windows 10: Same monitors, but one is "Generic PnP"

Hello!I have an annoying issue I would like to fix. Maybe someone here can help me out?I have two of the same monitor. One is connected via HDMI, the other via DP. The drivers are installed, however, one of the monitors DP is a "Generic PnP monitor" when it shouldn't be. I also cannot enable Gsync of Freesync nor can I set an ICC profile for the DP monitor. I've tried installing the driver again, removing the monitor in device manager, using a different DP cable etc. I also updated the firmware on both monitors. Windows is fully up-to-date, as well as my graphics card.Is it the connection an

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'Generic PnP monitor' issue

Hello Angelica,

I would suggest you follow steps to update the monitor driver:

Press Windows + X keys

Choose Device manager

Click on Monitors

Right click on ‘Generic PnP monitor’ and click on update driver

Tap on Browse my computer for driver software

Tap on Let me pick from a list of available drivers

Choose ‘Generic PnP monitor’ and tap on Next

When you are done please restart the computer.

 

PnP Generic Monitor Problem

Try to uninstall the generic PnP monitor driver.

1. Right-click on the Start menu button and select Device Manager.

2. Right click on Generic PnP Monitor device. Select Uninstall device option.

3. When asked for confirmation, select Uninstall.

4. After uninstalling, click on Scan for hardware changes button.

Windows will recognize and install the monitor not the generic PnP monitor.

 

Generic PNP monitor

Hello,

I use a CAD program that apparently has a problem with my ASUS 4K monitor. Seems I've tried every which way to get Window to recognize my monitor but, all I get is . . generic PnP monitor with an old 2006 driver. I've downloaded the current monitor
but, Windows won't use it.

Gone through a number of help suggestions including disconnecting the monitor, reconnecting, re-starts, delete driver, re-install . . .llllllll

Any advice would be most welcome.

Thanks,

Tom