Windows 10: Samsung Galaxy Tabpro S locks up in Tablet mode after update to Windows 10 Pro Version 1803

I've seen some users on the US Samsung site have experienced this problem. Basically after windows update has pushed the update to version 1803 my tablet stopped working. The only way to get it to work again is to recycle the power to it. After doing this you can get logged in again but it the stops after around 10mins use. There are only 2 ways to get it to work properly and they are either to connect the physical keyboard to it, or, do a recover to the last version of windows. This last one is not ideal as windows update then reinstalls the update again about 20 mins later.


The community option of help is also the only working help option available as both call back options simply take you to a parental consent web page and chat simply reloads the help page options. once again the customer is left between 2 global players that really dont care much about the end user....


Is anyone else having the same issue? and does anyone have a proper fix for it short of a hammer or tablet change lol!

:)

 

Samsung Expands the Award-winning Notebook 9 and Galaxy TabPro S Lines

Samsung Electronics America, Inc., today announced availability of the Galaxy TabPro S, a two-in-one device created specifically for on-the-go consumers and mobile professionals. The powerful, sleek TabPro S - which runs Windows 10, and features an Intel Core m3 processor - will be available beginning March 18 starting at $899.99 with a full-size ergonomic keyboard with trackpad.

"Today's consumers and professionals are dynamic and highly mobile, and they demand tablets and laptops to use at the office, at home, or on the go, such as the TabPro S," said Gary Riding, senior vice president, product marketing at Samsung Electronics America. "Through our longstanding strategic partnerships with Intel and Microsoft, our products deliver power and functionality - all in a beautifully designed device."





The Galaxy TabPro S with Windows 10 provides true mobile business productivity with its full-size ergonomic keyboard with trackpad, 12-inch Super AMOLED display, a long-lasting 10.5 hour battery, Adaptive Fast-Charging and a streamlined, compact tablet form factor.

Windows 10, which is off to the greatest start in Windows history, offers innovative features such as Cortana, a personal digital assistant; Microsoft Edge, designed to deliver a better web experience; and streaming Xbox One game content to Windows PCs.

"The Galaxy TabPro S is a gorgeous Windows 2-in-1 and a shining example of the great innovations available today for those looking for a Windows 10 device," said Chris Cocks, vice president, OEM Technical Sales at Microsoft. "The combination of the vivid AMOLED screen, a no compromises keyboard, high-performance speakers and the responsive touchscreen make the Galaxy TabPro S the perfect device for someone in the office, between meetings, or at home relaxing, especially when using Microsoft services such as Office. We're proud of the work we've done with Samsung and Intel to bring the Galaxy TabPro S to customers."

Galaxy TabPro S features include:

• Super AMOLED display: The first of its kind for Windows, the lightweight, power-efficient 12-inch AMOLED display allows users to work efficiently and enjoy entertainment with unprecedented clarity and color accuracy. The Galaxy TabPro S features a multi-touch screen and deeper color contrast with more than 90 percent of natural tones, to show true-to-life colors and more precise details for a best-in-class viewing experience.
• Powerful PC performance - Bringing PC performance to a tablet, the Galaxy TabPro S runs Windows 10, the best yet from Microsoft. It combines an Intel Core m3 processor with 4 GB RAM + 128 GB solid state drive so you'll have the power to work and a faster, more reliable place to store your data.
• Productivity anywhere - Working from anywhere is easier than ever - from home to work and everywhere in between. It comes with a full-size, detachable keyboard and integrated touchpad, you can do just about everything you need to do on your tablet, from polishing a presentation to writing a long email.
• Slim. Sleek. Stylish. Thin and light, the Galaxy TabPro S is designed with the sleek lines you expect from Samsung. At .25 inches thin and weighing only 1.5 pounds, Galaxy TabPro S is designed to be easily carried around all day.

For professionals in a number of industries, Windows 10 Professional meets the Galaxy experience with the TabPro S. Professionals can enjoy the productivity features and functionality of the Windows 10 operating system with the look and feel of Samsung's Galaxy devices to support demanding mobile workforces in financial services, healthcare, retail and more. Windows 10 Professional also ensures compatibility with existing IT infrastructures.

Additional accessories sold separately include a TabPro Pen, which provides a realistic pen experience for annotating, drawing and notetaking and a Multi-port Adapter (HDMI, USB Type A & C) that can increase at-the-desk productivity offering the ability to connect the device to an external display.*

"People today want devices that are thin, light, and responsive," said Navin Shenoy, corporate vice president in the Client Computing Group and general manager of mobility client platforms at Intel Corporation. "The Notebook 9 series and the Intel Core m3 powered Galaxy TabPro S are sleek, beautiful devices that deliver the performance people expect from Intel. We're excited about working with Samsung to demonstrate that there has never been a better time to buy a computer."

In addition to the Galaxy TabPro S, Samsung's Windows 10 portfolio includes the recently released Notebook 9 13-inch and Notebook 9 15-inch - two new ultra-lightweight laptops in Samsung's award-winning Notebook 9 line. They are available starting at $999.99 and $1,199.99, respectively. The new 13-inch and 15-inch Notebook 9 laptops, as well as the Notebook 9 pro and Notebook 9 spin, offer sleek, durable designs with vibrant displays and powerful functionality, ideal for today's mobile users.

Notebook 9 highlights include:

• Thin, light and powerful: Both new Notebook 9s are engineered from aluminum and magnesium alloy for an incredibly light build. At only 1.9 pounds, the 13-inch notebook is the lightest in its class, while the 15-inch weighs less than 2.9 pounds. Whether on a flight or traveling between business meetings, the Notebook 9 won't weigh users down.
• The Notebook 9 is also efficient, with an ultra-fast 6th Gen Intel Core i5 or i7 processor, combined with a solid state drive. Ideal for the busy consumer, the 13-inch lasts up to 10 hours on a single charge with the 15-inch lasting up to 12-hours, and with Fast Charging capabilities, it can recharge in about 90 minutes.
• Stunning displays: The devices feature an immersive Full HD LED backlighting display with wide viewing angles, and a 180-degree hinge for enhanced usability and content sharing. The unique low-reflective feature ensures brilliant viewing - even in midday sunlight or dimly lit rooms. The micro-thin bezel on the 15-inch model maximizes the display, allowing for even more vibrant screen real estate without adding bulk to the overall build.
• First class security: For professionals, the 13.3-inch Notebook 9 can come equipped with Windows 10 Pro offering enterprise data protection against modern security threats. It also comes with BitLocker, which uses a TPM microchip to help protect the system and user data and ensure the device is not tampered with, even if left unattended, lost, or stolen.

 

Samsung Galaxy TabPro S, and Bitlocker, and PRE-boot on-screen keyboard?

Galaxy TabPro S Gold and Bitlocker and Windows 10 Pro

samsung galaxy TabPro S gold (256g drive,8 g memory)

I just upgraded to Windows 10 pro so I could use Bitlocker.

this way I can travel,and have personal business documents on the machine, encrypted.

When I cold boot the machine, I want Bitlocker to request a PIN.

HOWEVER, Bitlocker starts to encrypt the drive (when installed) without requesting what PIN I Want.

I changed the Bitlocker registry settings, to require TPM + PIN

but then tried to encrypt teh drive and bitlocker states that some policies are in conflict.

The issue seems to be that since this is a tablet (even though it has an external keyboard), Bitlocker is concerned whether the onscreen keyboard will work as a PRE-BOOT keyboard; that is, come up at BOOT-UP, Not just come up at the WINDOWS Log-ON

can ANYONE tell me if this device's keyboard can indeed come up at a PRE-BOOT time, thus letting Bitlocker get a PIN ENTRY from on-screen?

AND, also, what are the correct Bitlocker Settings for the machine

GPEDIT.MSC from command line

Local -> Administrative -> Windows -> Bitlocker -> Operating System Drives

aNY HELP to clarify is appreciated.

ALSO, if KEYBOARD cannot b e used, can a USB stick be used, and allow the parameters to work?

 

Unable to connect the Samsung Galaxy 2 Tablet on Windows 10 computer

Hi Arthur,

As you are facing issues accessing the Samsung tablet on Windows 10, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• Were you able to detect the tablet under Device Manager?
• What is the complete error message/ error code of accessing the tablet on your computer?

Connect your tablet to computer try few of the below troubleshooting steps if not yet tried and check if it helps.

Step 1: I suggest you to check if there are any drivers with exclamatory mark in Device Manager.

• 
  Press Windows + X keys from the keyboard, click on
  Device Manager.
  
• 
  Check for the drivers with exclamatory mark in yellow triangle.
  
• 
  If so, right click on the driver, click on
  Properties and check the device status.
  

Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• 
  Press Windows
  key from the keyboard, type Troubleshooting and select it.
  
• 
  Click on view all option on the upper left corner of
  Troubleshooting window.
  
• 
  Select the Hardware and Device
  options from the list.
  
• 
  Click Next to run the
  Hardware and Device Troubleshooter.
  

Step 3: I suggest you to download the latest tablet software to access it on computer, install it in compatibility mode and check if it helps.

Refer to the Link to download the software.

Click on Support and download the Samsung kies.

Follow the steps to install in Compatibility mode:

• Right click the software installation file and select
  Properties then tap or click the Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the Samsung software and check.

Hope it helps. Reply to the post with an updated status of accessing the tablet on computer for further assistance.

Thank you.