Windows 10: Samsung mobile drivers causing shutdown and restart issue

Discus and support Samsung mobile drivers causing shutdown and restart issue in Windows 10 Drivers and Hardware to solve the problem; When I plug my Samsung Galaxy 6S into my computer, it installs drivers. After that, just about every time I try to shut the computer down, it... Discussion in 'Windows 10 Drivers and Hardware' started by Dr Whom, Oct 26, 2016.

  1. Dr Whom Win User

    Samsung mobile drivers causing shutdown and restart issue


    When I plug my Samsung Galaxy 6S into my computer, it installs drivers. After that, just about every time I try to shut the computer down, it hangs...for 10 or 15 minutes. Then, it reboots. The only way I can get it to shut down is to do a hard stop with the power button. Happens regardless of how I set the Galaxy connection (e.g. files transfer, charge only, ...)

    Ironically, this started a few months ago when I attached a kindle fire to the computer to transfer files.

    When I go into device manager and uninstall the kindle drivers, there is no change.

    However, when I uninstall the Samsung drivers, the computer boots normally, even with Kindle drivers installed.

    When installing/uninstalling Samsung and Kindle drivers, there are some cases where I try to restart from the start menu, and it will shut down, but hang on reboot (comes up with bios screen, but the Win10 "circle" doesn't come up, and it just hangs indefinitely).

    Any ideas would be appreciated, thanks.

    FYI, System restore was "off" during the initial problem timeframe

    :)
     
    Dr Whom, Oct 26, 2016
    #1

  2. shut down goes into restart mode instead of shutting down

    shut down goes into restart mode instead of shutting down
     
    shutdown issue, Oct 26, 2016
    #2
  3. Intel Rapid Storage Technology driver issue

    Hello,

    I have a problem with intel rapid storage technology driver. It is causing the following issues on my Windows 10 laptop:

    - When booting after shutdown/hibernation, the pc would freeze for 5 minutes on the spinning dots with the manufacturer logo screen, and then boot normally

    ( This issue does not happen after restart )

    - When I shutdown/hibernate, it takes my laptop 5 to 10 minutes to shutdown/hibernate

    I am sure intel rapid storage technology is causing these issues because after uninstalling the driver, these issues were gone.

    However, uninstalling the IRST driver caused my hard disk to malfunction and I was forced to reinstall IRST driver.

    I have also tried updating the driver, and even downgrading, and also installing the driver version given by my manufacturer, but I still faced these issues with all the versions of the driver.

    Any suggestions ?
     
    Joseph14597, Oct 26, 2016
    #3
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Samsung mobile drivers causing shutdown and restart issue

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