Windows 10: Samsung Portable M3 1TB hard drive cannot be read in file explorer

I have connected my Samsung Portable M3 1TB hard drive to a Windows 10 laptop, and the hard drive is being read in Devices and Printers and Disk Management however is not coming up on File Explorer, so I cannot access any information on my hard drive.


Have already tried:

Devices and Printers ; Samsung M3 Portable ; Troubleshoot ; troubleshooting couldn't identify the problem ; troubleshooting report ; no issues detected = did not fix issue

Windows + R ; devmgmt.msc ; update driver ; search automatically ; best driver already installed = did not fix issue

Windows + R ; devmgmt.msc ; uninstall ; restart computer = did not fix issue

Windows + R ; devmgmt.msc ; properties ; general ; this device is working properly = did not fix issue


I have very important data on this hard drive and would like a resolution as soon as possible. I have followed instructions on previous threads on solutions but none have worked.


Thanks!

:)

 

Samsung M3 Portable Hard Drive doesn't like Windows 10

Hi Deepak

I have the same issue. I just bought a Samsung M3 portable 1tb drive. It is not recognised by the PC. I have checked the drivers on the motherboard and the external drive shows up on the device list of the motherboard as a disconnected device, but Win
10 will not recognise it in file explorer.

So I know the issue is not my motherboard. It must be windows 10. I can't uninstall the USB device from device manager because it is simply not listed in the devices.

What can the problem be here?

Thanks

 

Samsung M3 portable hard drive not getting recognised on Windows 10.

Original Title: Samsung M3 portable hard drive on Windows 10

I can't connect my Samsung M3 potable hard drive on Windows 10. All updates are installed

 

Samsung M3 Portable 1TB external hard drive not showing up on Drive Manager

It sounds like the issue is with the Samsung Drive Manager software and not the drive itself.

In the following topic the poster received information from Seagate Support saying the Samsung AutoBackup software is not compatible with Windows 10:

Samsung M3 Portable Hard Drive doesn't like Windows 10

Windows 10 is not listed as a supported operating system in the download link:

Samsung Drive Manager | Seagate

You could try uninstalling Samsung Drive Manager and then reinstall the latest version of Samsung Drive Manager using "Compatibility Mode" and choose a previous operating system.

However the software itself may have to be updated for Windows 10.