Windows 10: Samsung S21 Ultra cannot use MTP on Windows 11 desktop but OK on laptop. Pixel 7 OK on both.

Discus and support Samsung S21 Ultra cannot use MTP on Windows 11 desktop but OK on laptop. Pixel 7 OK on both. in Windows 10 Software and Apps to solve the problem; My Samsung S21 Ultra cannot do MTP file transfers on my Windows 11 desktop but works OK on my Windows 11 laptop. My wife's Pixel 7 does MTP on both.... Discussion in 'Windows 10 Software and Apps' started by Doc-OS, Sep 28, 2023.

  1. Doc-OS Win User

    Samsung S21 Ultra cannot use MTP on Windows 11 desktop but OK on laptop. Pixel 7 OK on both.


    My Samsung S21 Ultra cannot do MTP file transfers on my Windows 11 desktop but works OK on my Windows 11 laptop. My wife's Pixel 7 does MTP on both. All security settings are identical on laptop and desktop. I have not detected any Events in Event Viewer. If I switch the phone to "Transfer Images", the phone appears in Windows Explorer on the desktop and all image folders are available. I have updated the system in both the Desktop and Phone. I have tried to update the Samsung driver in Windows Device Mgr, but the updater says I already have the latest driver.

    :)
     
    Doc-OS, Sep 28, 2023
    #1
  2. MartinDK Win User

    Samsung S21 Ultra Unable to Connect to Surface Pro Windows 11

    I did have a working configuration that allowed my S21 Ultra to connect to my Surface Pro Windows 11 using 'Link to Windows' but recently it stopped working. I've tried resetting the App and making the connection again but it isn't possible to make a Bluetooth connection. Bluetooth reports 'Driver Error'. Would welcome suggestions about how to fix this problem. Thank you.
     
    MartinDK, Sep 28, 2023
    #2
  3. lse123 Win User
    is hardware OK (Win 7) for upgrade to windows 10

    I think in one of the other PC with win 7 or win 8.1 I run media creators tools and in some step prompt/found graphics card not supported... for win 10. I didn't found alone reading specs of win 10, but the tool says me... after changed graphics card the tool said all OK and continued OK with upgrade... That I ask to reach this step in this current PC - win 7 - must be all OK for the upgrade? Or must continue to upgrade to show this?
    and got to point

    • UPGRADE this PC now
    • Create media(DVD, USB stick, ISO)
    is hardware OK (Win 7) for an upgrade to windows 10 for this PC???
     
    lse123, Sep 28, 2023
    #3
  4. iTsFx Win User

    Samsung S21 Ultra cannot use MTP on Windows 11 desktop but OK on laptop. Pixel 7 OK on both.

    Samsung S21 Ultra Unable to Connect to Surface Pro Windows 11

    Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you.

    Here are a few things you can try to fix the issue of your Samsung S21 Ultra not connecting to your Surface Pro Windows 11 using Link to Windows:

    Make sure both devices are up to date with the latest software updates. Check for updates on both your phone and your Surface Pro.

    Restart both devices and try again.

    Check if the Link to Windows app is enabled on your phone. To do this, go to Settings > Advanced Features > Link to Windows. Make sure the feature is turned on.

    Try resetting the Link to Windows app on your phone. To do this, go to Settings > Apps > Link to Windows > Storage > Clear data.

    Unpair and pair your phone and Surface Pro again. To do this, go to Settings > Bluetooth on both devices, and forget the paired devices. Then, try pairing them again.

    Check if the Bluetooth driver is up to date on your Surface Pro. To do this, go to Device Manager > Bluetooth > right-click on the Bluetooth adapter > Update driver.

    If none of these solutions work, you may need to contact Samsung or Microsoft support for further assistance.
     
    iTsFx, Sep 28, 2023
    #4
Thema:

Samsung S21 Ultra cannot use MTP on Windows 11 desktop but OK on laptop. Pixel 7 OK on both.

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