Windows 10: Samsung SSD Firmware Warning - 960 Series

Discus and support Samsung SSD Firmware Warning - 960 Series in Windows 10 Drivers and Hardware to solve the problem; ========================================================= UPDATED Feb.6th 2018 ========================================================= I am seeing... Discussion in 'Windows 10 Drivers and Hardware' started by Kbird, Jan 18, 2018.

  1. Kbird Win User

    Samsung SSD Firmware Warning - 960 Series


    =========================================================
    UPDATED Feb.6th 2018
    =========================================================
    I am seeing reports on the Samsung Forums that the new 4Bxxxxx Firmware is not working
    for everyone with the 960 Pro or only works for a few days and then the problems come back ,
    so proceed with cautionand perhaps do some research yourself 1st.

    Don't Update if you Don't have an Issue is the best Idea currently



    =========================================================
    UPDATED Jan 30th 2018
    =========================================================
    Apparently Samsung will release the 2nd wave of updates after 8pm EST (USA) 5pm PST (USA) Jan 30th.


    =========================================================
    UPDATED Jan 29th 2018
    ==========================================================

    Samsung has released a new FW update for the 960 Pro. The new version is 4B6QCXP7.

    The update is rolling out in waves and you can update it through Magician (v5.2 only) when it prompts you.

    Let us know if you have any questions or need assistance updating the FW!

    Thank you!

    =================================================================
    ==================================================================

    Just wanted to post a PSA warning for Firmware Updates through Magician, some are breaking SSD Drives, its been going on for at least a month with no resolution from Samsung yet except to RMA broken Drives which now stutter and Pause during use , apparently the Firmware can't be downgraded from my reading but I have not tried it personally ....

    so DO NOT install the latest Firmware offered by Magician, especially on the latest 960 Evo or Pro Drives , without Checking the Samsung Forums 1st ..... they are having to RMA Drives currently broken by the latest 3B7Qxxxx Firmwares....these firmware's are only available though Magician not from the Download site currently.

    I don't personally have anymore Information for you , those "in the know" please add anything you can on the Matter, thx.

    *** PLEASE VISIT SAMSUNG to ascertain if YOUR MODEL is effected or not. SAMSUNG has now confirmed an issue on the 960 Pro NVME Drives and is Promising a Firmware Fix on 29th Jan. However there are numerous reports of the 3B7Qxxxx Firmware causing issues on the 960 Evo too.

    The Issue seems to be Mostly with Older NVME 960 Pro and EVO Drives..... but please check for yourself here :

    Memory & Storage - Samsung Community Forums Please Visit


    *** Samsung Magician 5.2 in on Forum ( not a firmware fix , Secure Erase is now Linux based not Dos.)

    http://ssd.samsungsemi.com/ecomobile/ssd/update8.do?fname=/Samsung_Magician_Installer.zip

    The Issue seems to be Mostly with Older NVME 960 Pro and EVO Drives.....

    more Direct links in Samsung forums in this post on page 2

    Samsung SSD Firmware Warning - Re: Magician Downloads - Page 2 - Windows 10 Forums

    And Some Media Reports too , which I never saw....

    Samsung SSD Firmware Warning - Re: Magician Downloads - Page 2 - Windows 10 Forums

    Note
    ***Other than lag , ie programs opening slowly or micro-pauses , you can apparently see the issue in Task Manager>Disk activity as it will peg at 100% occasionally***



    :)
     
    Kbird, Jan 18, 2018
    #1

  2. Windows 10 Anniversary update for 32GB eMMC budget laptops?

    I have a NUC with i5 processor Bought with 2G Ram and 32G emmc. I had no problem with upgrading to 128G and 4G. I copied the installed emmc using a usb reader to a


    Samsung SSD Firmware Warning - 960 Series [​IMG]


    Samsung 250GB 960 Evo M.2 SSD

    and samsungs proprietory program to copy installed emmc to samsung then swapped in new hdd no worries afert that

    Perhaps ditching your 32G emmc is an answer?
     
    AnthonyGaskin, Jan 18, 2018
    #2
  3. USB not recognized after startup with new SSD

    I wrote it at the start, it is indeed an EVO series SSD, 850 EVO to be precise. I only heard about firmware problems on the 840 EVO. I checked my firmware with the provided software from Samsung and it indeed says it's up-to-date. If no one here has an
    idea how to fix this, who should I even write to? Samsung(SSD)? Asrock(MOBO)? Intel(CPU)?
     
    michallolelek, Jan 18, 2018
    #3
  4. simrick Win User

    Samsung SSD Firmware Warning - 960 Series

    Thanks for the heads up!
     
    simrick, Jan 19, 2018
    #4
  5. Brink
    Brink New Member
    Thank you for the heads up.

    Luckily, I'm still showing as having the latest firmware for my 960 EVO 250GB that came with it. No issues that I'm aware of.


    Samsung SSD Firmware Warning - 960 Series [​IMG]
     
    Brink, Jan 19, 2018
    #5
  6. Thanks. Just got one of these drives a few weeks ago. On my list of things to do, update firmware. I'll be crossing that off list. Thanks again.
     
    Caledon Ken, Jan 19, 2018
    #6
  7. Kbird Win User
    That is the BAD firmware , BUT so far it appears to not have any bad effect on Drives that Shipped with it but for Users like me on 2B7QCE7 firmware there are issues. ( I suspect a Hardware change at PCB level ) I got my 500GB 960 EVO in Oct but don't know when it was Manufactured. Samsung has kept pretty quiet so far on this so I thought I should warn people with older Drives....

    KB.
     
    Kbird, Jan 19, 2018
    #7
  8. CountMike New Member

    Samsung SSD Firmware Warning - 960 Series

    My is with 2B7QCE7 and I was considering to update !!! Tnx. for heads up !!!!!
     
    CountMike, Jan 19, 2018
    #8
  9. OldMike65 Win User
    Well I just checked again, and it shows mine is up to date...


    Samsung SSD Firmware Warning - 960 Series [​IMG]
     
    OldMike65, Jan 19, 2018
    #9
  10. Mine is the same as CountMike's. Just purchased end of December. 2B7QCXE7.

    I assume ours are different from OldMike65 as he is running PRO not EVO.

    Interesting though that Brink's starts with 3B7Q and that is what Kbird listed as the latest for these drives
     
    Caledon Ken, Jan 19, 2018
    #10
  11. OldMike65 Win User
    Well my EVO is also different from yours too. Bigger drive thou

    Samsung SSD Firmware Warning - 960 Series [​IMG]
     
    OldMike65, Jan 19, 2018
    #11
  12. CountMike New Member
    That problem is only with M.2 drives, that one is SATA.
     
    CountMike, Jan 19, 2018
    #12
  13. OldMike65 Win User

    Samsung SSD Firmware Warning - 960 Series

    Oooo missed that part....opps *Redface
     
    OldMike65, Jan 19, 2018
    #13
  14. Kbird after reading the Samsung site I'm more confused. Appears EVO doesn't have issue that PRO has.

    I was likely on wrong, could you supply link to specific thread on their site. Would really appreciate it. Thanks.
     
    Caledon Ken, Jan 19, 2018
    #14
  15. Kbird Win User
    *** PLEASE VISIT SAMSUNG to ascertain if YOUR MODEL is effected or not. SAMSUNG has now confirmed an issue on the 960 Pro NVME Drives and is Promising a Firmware Fix on 29th Jan. However there are numerous reports of the 3B7Qxxxx Firmware causing issues on the 960 EVO too.

    The Issue seems to be Mostly with Older NVME 960 Pro and EVO Drives..... but please check for yourself here :

    Memory & Storage - Samsung Community Forums Please Visit


    *** Samsung Magician 5.2 in on Forum ( not a firmware fix , Secure Erase is now Linux based not Dos.)

    http://ssd.samsungsemi.com/ecomobile/ssd/update8.do?fname=/Samsung_Magician_Installer.zip



    960 EVO NVME links
    New 960 EVO FW 3B7QCXE7 Available - Samsung Community - 213624

    Re: 960 EVO 1TB causing random Windows 10 freezes ... - Samsung Community - 148703


    960 PRO NVME links
    Slowdown in 960 PRO SSDs after the new firmware up... - Samsung Community - 221328

    Re: Slowdown in 960 PRO SSDs after the new firmwar... - Page 3 - Samsung Community - 221328

    960 pro firmware 3B6QCXP7 its a crap !!!! - Samsung Community - 217627
     
    Kbird, Jan 19, 2018
    #15
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Samsung SSD Firmware Warning - 960 Series

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