Windows 10: Samsung T5 SSD not recognized

My Samsung T5 SSD drive shows is connected and shows up on Samsung Magician. In computer management, it shows up under Device Manager as a Disk Drive.However, under Storage/Disk Management, it is not present. It doesn't show as a Drive on This PC either. I am completely lost. I cannot move anything to the SSD.

:)

 

Samsung Announces Portable SSD T5

Samsung Electronics America, Inc. today announced the introduction of the Samsung Portable SSD T5 - the newest portable solid state drive (PSSD) that raises the bar for the performance of external memory products. The T5, built with Samsung's latest 64-layer V-NAND technology, delivers industry-leading transfer speeds with encrypted data security in a compact and durable design, making it easier than ever for consumers to access their most valuable data anywhere, at any time.

"Samsung has been pushing the envelope of what is possible in portable storage and solid state drives for years, and the Portable SSD T5 continues our legacy of leadership and innovation," said Un-Soo Kim, Senior Vice President of Brand Product Marketing, Memory Business at Samsung Electronics. "We are confident that the T5 will exceed consumers' expectations for external storage by offering faster speeds and a solid design that is lightweight and conveniently pocket-sized. It is the ideal portable storage product for consumers and professionals who are in search of a fast, durable and secure device."







Delivering stunning speeds of up to 540 MB/s - up to 4.9 times faster than external HDD products - the new T5 is designed especially for content creators, business and IT professionals as well as mainstream consumers to give instant, easy access to data. Also, the T5 is smaller than an average business card at 74 x 57.3 x 10.5 millimeters (3.0 x 2.3 x 0.4 inches) and incredibly lightweight at a mere 51 grams, comfortably fitting in the palm of your hand. The aluminum exterior comes in two distinct metal finishes - Deep Black (1TB and 2TB models) and Alluring Blue (250GB and 500GB models).

With no moving parts and a shock-resistant internal frame, the T5 offers users peace of mind as it can withstand accidental drops of up to 2 meters (6.6 feet). The Samsung Portable SSD Software for PCs and Macs based on the AES 256-bit hardware data encryption makes it easy to configure security settings and receive the latest firmware and software updates. A mobile app is also available for Android smartphones and tablets for even further convenience. In addition, the T5 includes two connection cables - USB-C to C and USB-C to A - for enhanced compatibility across numerous devices.

The T5 comes with a three-year limited warranty and will be available globally Aug. 15 with a manufacturer's suggested retail price (MSRP) starting at $129.99 for the 250GB model.

 

USB 3.0 & USB 3.1 type C does not recognize Samsung T5 external SSD correctly

I bought a Samsung external T5 SSD about a year ago (for backing up my data). After going thru setup, everything was working fine. I always connected with a USB 3.0 connection on the front of my computer. About a month ago after installing a windows update, now my device was not recognized. I watched some YouTube videos and one of them suggested connecting thru a type-C port. My computer had one on the back so I connected thru the type-C port. That worked for one time so I could back up my data. After that one time, even the type-C port no longer worked (device not recognized). Now I have exhausted all options so I cannot back up my data. I use Norton 360 for backing up my data.

Windows does recognize the drive when I open Control Panel -> Devices and Printers. Sometimes when I open Disk Management, I will see T5 drive listed but not all the time.

I've been using Windows PC's for 30 years and never came across anything like this. USB devices always worked just fine.

Can someone help??

 

Samsung T5 is not getting recognized in a non Thunderbolt 3 USB C Port

I got a T5 SSD, it works really well with standard USB 3.1 Type A port but its not getting recognized with Type C port on my Laptop. My laptop doesn't support Thunderbolt 3. Any suggestions. I use a
Zephyrus M GU502GU.