Windows 10: Sandisk USB key working everywhere but on my laptop

Discus and support Sandisk USB key working everywhere but on my laptop in Windows 10 Software and Apps to solve the problem; Hello,So I bought a SanDisk Ultra USB key a few months ago, it used to work fine until a few hours ago.Now it says Reset Port Failed in device... Discussion in 'Windows 10 Software and Apps' started by Mya875, Oct 10, 2022.

  1. Mya875 Win User

    Sandisk USB key working everywhere but on my laptop


    Hello,So I bought a SanDisk Ultra USB key a few months ago, it used to work fine until a few hours ago.Now it says Reset Port Failed in device management and also my laptop DOES detect other external usb drives.I tried to plug my USB on my phone and it worked, I also tried to plug it on another person's laptop and it worked as well, so I don't understand why it stopped working on mine?Can anyone help? my laptop is Windows 11 by the way.Thanks

    :)
     
    Mya875, Oct 10, 2022
    #1

  2. Sandisk USB unable to connect on Windows 10 computer

    Hi

    Thank you for your quick reply. My computer does read other USB sticks as I've tried a couple. I will try what you suggested tomorrow at work and see if I can reformat the sandisk USB. I tried the sandisk in another Windows 10 laptop and didn't work on that
    one either. Will let you know if your suggestion works. Thanks.
     
    EHutchinson4492, Oct 10, 2022
    #2
  3. flamer Win User
    No USB ports working on toshiba laptop

    Hi guys,

    Got an old Toshiba laptop, satellite l500d pslk0a-00r009
    Its old and doesn't officially support win10. However I have it installed and everything works fine except USB. All the ports seem completely dead, plugging in a USB mouse I get no light on the mouse. USB flash drives don't work either. This was previously working under win7.

    The issue seems to be I don't have "Generic USB hub" in device manager. Have tried to manually install it using add legacy hardware but it wont take. I have several USB root hub and others listed, but not the generic hub.

    Here's what I have tried so far:

    Uninstall all USB device in device managers and reboot
    Confirmed BIOS is latest version
    tried both legacy and compatibly USB mode in BIOS
    Download and install generic win10 USB drivers
    Disable USB power saving mode
    Installed toshiba's service center, no updates available
    Ran MS troubleshooter/fixit

    I think the next step is to give up, but does anyone else have any suggestions?

    thanks
     
    flamer, Oct 10, 2022
    #3
  4. Glynis Win User

    Sandisk USB key working everywhere but on my laptop

    Problems with mouse freezing when using Sandisk USB

    Hi folks,

    Both my husband and I have recently bought new laptops, both running Windows 10 and there is a real problem when we insert a Sandisk USB stick: it causes the mouse to really lag - and sometimes for up to 30 - 40 seconds. Additionally, I've started noticing problems with the keyboard freezing too. There are only two USB ports on these laptops, and one has the usb in it for the mouse/keyboard. I've tried swapping the two USBs around to see whether there was something about the ports but to no avail. Before I go and have to buy a new USB stick (and definitely not a Sandisk one), can anyone suggest anything which might rectify this please?

    Many thanks for your help.
     
    Glynis, Oct 10, 2022
    #4
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Sandisk USB key working everywhere but on my laptop

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