Windows 10: Saving GIF images...

Hello, this issue may have been discussed, but I didn't find the thread...

I received a GIF image from a known source in Outlook, that opened up in IE11. Trying to save the GIF in Outlook by specifying location, results in this error message in the event viewer and Outlook shutdown/crashes:

Opening the GIF in IE11, or MS Paint works, but trying to save image results in the same as with Outlook, including application crash. The event ID, faulty module name, exception code, faulty process ID, etc., are the same for all of the applications.

Neither of the security protections on my system show any issues.

This maybe very well be known issue, but I am stump about saving GIF images and how to go about it. Any advise would be appreciated... TIA

:)

 

Windows 10 Mail App Save As Image

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you with it.

I suggest you to follow the steps provided below to download an image file.

• Enlarge the photo you want to download.
• You will get a download option.
• Or you can press Ctrl + S key and save.

Or if you copy the file and want to save you can follow the steps provided below.

• Copy the file you want to download.
• Goto Start page.
• Type Paint.
• Open Paint application.
• Press Ctrl + V key.
• And save the image file.

Hope this information helps. If you have any queries, let us know. Will be happy to assist you.

Thank you.

 

Windows 10 mail image attachments cant "save as"

Hi Brambly,

As you are facing issue with the Windows 10 mail image attachments.

We have figured out and recognized that, you will not find option to
Save, print or move except the Copy option available for the Windows 10 mail image attachments.

Hence I suggest you to provide the feedback as this is by latest design;

Step on how to provide feedback

• Open the image you want to copy or save.
• Click on Settings.
• Right hand side select the feedback option and provide feedback for the same.

If you need further assistance, please do let us know and we would be happy to help you further.

Thank You.

 

Cannot edit images when saved in Fresh paint

Hi Kamila,

As per the information, I understand that when you save an image drawn in Fresh Paint, you are unable to edit the image once saved.

If the above is true, I suggest that you follow the steps below to save the image in a manner that will allow you to edit it.

• To save your painting right click on fresh paint and click on
  Save as. You will get an option to select the location.
• Select the location and save the painting.
• When you reopen fresh paint you will be on the painting you used before closing fresh paint. If you do not get the painting, you may click on image and go to the location and select the image to edit.

For added information on Fresh Paint refer to the FAQ below

Fresh Paint FAQ....

Note: Also applies to 10

Hope this helps

Regards