Windows 10: Says no internet, but I am connected

Discus and support Says no internet, but I am connected in Windows 10 Software and Apps to solve the problem; Shut down my laptop this morning correctly, and now I have this error 6 hours later, but I am connected to the internet. I can swap between ethernet,... Discussion in 'Windows 10 Software and Apps' started by Hannah Mills3, May 24, 2025 at 5:17 PM.

  1. Says no internet, but I am connected


    Shut down my laptop this morning correctly, and now I have this error 6 hours later, but I am connected to the internet. I can swap between ethernet, wifi, and my mobile Hotspot, but it still gives that error. I can also access the admin account, but files I need to access are on the account that is giving my the login error.

    :)
     
    Hannah Mills3, May 24, 2025 at 5:17 PM
    #1

  2. Cant get Cortana to work, says it's not connected to the internet.

    Hello ,

    Your question on Microsoft Community has received a reply from Joy Kemprai.

    Title:
    Cant get Cortana To work




    Reply

    Hi John,

    Thank you for posting your query in Microsoft Community.

    I understand the issue that you are facing currently, and we in Community will try to resolve your issue the best way we can.

    Before I can provide you any assistance, I would like you to answer the question below:

    1. Do you that an un-interrupted internet connection?

    2. Is your web browser working properly?

    I suggest that you perform the steps below and check if the issue persist:

    Step 1: Disable Proxy

    Sometimes using proxy to connect to the internet may cause issues while connecting to the network.

    Follow the steps below to disable proxy:

    • Press “Windows Key” + “R”.
    • Type “inetcpl.cpl”.
    • Go to Connection.
    • Click on LAN Settings.
    • Check the box which says Automatically detect settings.
    • Uncheck the box under Proxy server.
    Step 2: Run Internet Troubleshooter.

    Though you are able to use internet, there could be some problems or some settings which could have stopped Windows services to connect to the internet.

    I suggest you to run the Internet connection troubleshooter to fix such issues, follow the steps below:

    • Press Windows key + R
    • Type Control
    • Click on Troubleshooting
    • Click on Connect to the internet
    • Click on Next and follow the On-screen instructions.
    Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

    I have done all the above and have a 50mbps connection. Help. Thank You
     
  3. Windows 10 Internet Connectivity Issues with various programs

    Hi,



    Apologies for the late reply.



    Try the following steps:

    I would suggest you to run Internet Connectivity troubleshooter:





    Try the following steps:


    • Click "Search" and type "Troubleshooting" without quotes and hit enter.

    • Click “View All”

    • Select "Internet Explorer connection"

    • Click next to run the troubleshooter.



      Regards,
     
    Waseemulla S, May 24, 2025 at 5:18 PM
    #3
  4. Says no internet, but I am connected

    Only Chrome can connect to the Internet.

    To resolve the particular error messages that you're having, we suggest you perform the steps below to disable proxy server:

    • Click the Tools button in Internet Explorer, then click Internet Options.
    • Go to the Connections tab, then click LAN settings.
    • Uncheck the box which says Use a Proxy Server for your LAN, then click
      OK.

    You can also follow the steps on this
    article
    that lists all steps that can help you when you're having issues with internet connection.

    Let us know if it addressed your concern.

    Thank you.
     
Thema:

Says no internet, but I am connected

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