Windows 10: Says "Preparing Automatic Repair" then promptly boots into a black screen without a cursor.

Does what the title says.


Happened after I turned my PC off one night.


I've swapped back and forth graphics cards, so it isn't a GPU problem.


Nothing was downloading when I turned it off.

:)

 

Black screen after ‘preparing automatic repair.’


Thank you very much for the reply. Unfortunately, I don’t know if it’s my doing something wrong, but I’ll do the steps to boot up the ASO menu and it won’t appear. I’ll reboot three times and leave it to load at the third, but it will do the same as before except for one thing- load for a while, then seemingly reboot on its own quickly (which it didn’t do before the ASO reboots), before going directly into ‘preparing automatic repair’ followed by the black screen shortly after. Same as before, leaving the black screen alone won’t do anything.

 

Preparing automatic repair loop followed by black screen

Hi Aaron,

We realize the inconvenience you are experiencing with "preparing automatic repair" loop followed by
black screen error. We will certainly help you.

We have been seeing black screen issues of several types after upgrading to Windows 10. The main causes observed so far are driver issues, output to unexpected port, and possibly also issues with the Lock Screen app.

Method 1: We suggest you to kindly follow the link below and try the steps and check if it helps:

Troubleshoot black screen problems



Method 2: To Troubleshoot no boot situation, follow the below steps:

Step 1:

I would suggest you to download an ISO image of Windows 10 and try to create installation media using the Media Creation tool.

http://www.microsoft.com/en-us/software-download/windows10

Once the bootable media is created, follow next step:

Step 2: Perform Start up Repair.

Follow the steps mentioned below to perform Start up Repair:

a. Insert the installation DVD or
USB and boot Windows 10 from it.

b. Select “Troubleshooting” from the first Window and then select “Advance Options”.

c. Then select “Start up Repair” from “Advanced options” window.

This will help you to boot into your Operating system again.

Let us know the result. We will be happy to assist you further.

Thank you.

 

Preparing automatic repair, then it goes black

Hi, thanks for the help. But unfortunately I am unable to do the steps given as my laptop never reaches the sign-in page meaning I can't access the desktop. When I turn it on it says 'preparing automatic repair' then goes black, and doesn't change.