Windows 10: Scam using Microsoft name?

Discus and support Scam using Microsoft name? in AntiVirus, Firewalls and System Security to solve the problem; I received a call from a UK geographic number (01202 680708) claiming that my computer had security issues and that Microsoft wanted to check my PC and... Discussion in 'AntiVirus, Firewalls and System Security' started by AnneMason2, Aug 10, 2018.

  1. Scam using Microsoft name?


    I received a call from a UK geographic number (01202 680708) claiming that my computer had security issues and that Microsoft wanted to check my PC and show me how to fix the issues by sending an upgrade.

    When I said I wasn't going to do that he said I was right to be wary but gave me his name and Microsoft enrolment number (Richard Williams, 8600051) and said he could tell me my PCs Unique Computer Licence ID, which he claimed only Microsoft would have. He arranged to phone back at 3pm but I blocked the telephone number as soon as we had finished the call.


    I am fairly sure that this is a scam and have treated it as such but please advise.

    :)
     
    AnneMason2, Aug 10, 2018
    #1
  2. quietman7 - MVP, Aug 10, 2018
    #2
  3. Sharief K Win User
    Possible scam?

    Hi Thomas,

    I can understand the situation you are going through. To help you further, we need the following information.

    • Which Microsoft website have you visited?
    • What is the phone number that you have contacted?
    • What is the make and model of the computer?

    I suggest you to refer to the links for more information on possible scams.

    Avoid scams that use the Microsoft name fraudulently

    https://www.microsoft.com/en-us/safety/online-privacy/msname.aspx

    HOW TO: Report the Microsoft phone scam

    HOW TO: Report the Microsoft phone scam

    @ bhringer, thank you for bringing this to our notice.

    Please get back to us with the above information.
     
    Sharief K, Aug 10, 2018
    #3
  4. Scam using Microsoft name?

    Fraudulent use of Microsoft name and Logo

    If you want you can report it to Microsoft here:
    http://support.microsoft.com/reportascam


    Suggestion to read:

    In case you keep on getting these fake alerts:

    Follow the steps provided here: Remove Tech Support Scam pop-up (Call For Support Scam)

    And you might want to watch:

    Fake Tech Support Scams – video from the MS Digital Crimes Unit

     
    Jsssssssss, Aug 10, 2018
    #4
Thema:

Scam using Microsoft name?

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