Windows 10: Scammer had control of laptop before I caught on

Discus and support Scammer had control of laptop before I caught on in AntiVirus, Firewalls and System Security to solve the problem; earlier today I recieved a pop up saying that my computer was locked because my financial information had been accessed and to call microsoft tech... Discussion in 'AntiVirus, Firewalls and System Security' started by JenineGarcia, Feb 2, 2022.

  1. JENINEGARCIA
    JenineGarcia Win User

    Scammer had control of laptop before I caught on


    earlier today I recieved a pop up saying that my computer was locked because my financial information had been accessed and to call microsoft tech support I called allowed access and then he wanted 250 i hung up then he still had access to system and threatened to deleat all my information

    :)
     
    JenineGarcia, Feb 2, 2022
    #1
  2. JSSSSSSSSS
    Jsssssssss Win User
    Jsssssssss, Feb 2, 2022
    #2
  3. TINOGRRL
    Tinogrrl Win User
    Laptop hacked by scammer Scammer had control of laptop before I caught on :(

    Hello,

    Hoping to get some advice on my mother-in-law's laptop. She fell for a scam and let the scammer take control of her laptop. The lovely fellow then changed the password and I cannot log into the laptop.

    1. Any way I can regain control of the laptop? Or would it be worth it to bring to a PC repair place? It's a cheapy laptop that's 8 years old.

    2. If I were to regain control would the data on the computer even still be there? Or would it have to be wiped anyways?

    Appreciate any thoughts on this. She kept some personal information on there that's not backed up elsewhere but not sure it's worth spending the money on unlocking the computer or not. Thanks!

    Christina
     
    Tinogrrl, Feb 2, 2022
    #3
  4. N-STER
    n-ster Win User

    Scammer had control of laptop before I caught on

    n-ster, Feb 2, 2022
    #4
Thema:

Scammer had control of laptop before I caught on

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