Windows 10: scammer had remote access to pc for five minutes

Discus and support scammer had remote access to pc for five minutes in Windows 10 Installation and Upgrade to solve the problem; hi I restored pc to factory settings with every thing removed and the pc runs well and I have added malewarebytes pro which scans daily and has found... Discussion in 'Windows 10 Installation and Upgrade' started by peterrappaport1, Jul 22, 2019.

  1. PETERRAPPAPORT1
    peterrappaport1 Win User

    scammer had remote access to pc for five minutes


    hi I restored pc to factory settings with every thing removed and the pc runs well and I have added malewarebytes pro which scans daily and has found nothing . could a rootkit placed remotely by the scammer survive and run undetected thanks peter

    :)
     
    peterrappaport1, Jul 22, 2019
    #1
  2. DAVEM121
    DaveM121 Win User

    Microsoft Scammer - Remote Access to my Computer

    Hi T1R027

    This is very common these days, these scammers are not technically proficient and rely upon an innocent user to give them remote access

    If you have Reset Windows 10, you have done the right thing, you have nothing to worry about and no need to clean install Windows

    These Tech support scammers typically add software to remote to the PC, they then deliberately corrupt Windows in order to scam money from the user.

    Once you have Reset Windows, anything they have done to that PC will be removed, there is no need to re-format and re-install
     
    DaveM121, Jul 22, 2019
    #2
  3. JEFFERSON ORE
    Jefferson Ore Win User
    Remote access

    In this case, we suggest checking this
    link     to learn more about using the Remote Desktop app. This article will guide you on how to remotely access a desktop PC or a mobile device. For additional troubleshooting can you also answer the following questions:

    • Is your computer connected to a domain?
    • Are you receiving error messages when using
      the Remote Desktop app?

    We will wait for your reply.
     
    Jefferson Ore, Jul 22, 2019
    #3
  4. MLEE49
    mlee49 Win User

    scammer had remote access to pc for five minutes

    help to remote connect

    No need to setup a permanent remote connection for FB add-on's. I'd suggest Team Viewer. It's free and will allow you to access his pc safely and take control.
     
    mlee49, Jul 22, 2019
    #4
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scammer had remote access to pc for five minutes

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