Windows 10: Scanner Driver problem

Discus and support Scanner Driver problem in Windows 10 Drivers and Hardware to solve the problem; I have a scanner which works fine in win 7 32 bit. I installed the same driver in win 10 64 bit. It installed but did not work. What is the chance of... Discussion in 'Windows 10 Drivers and Hardware' started by sam9, Jul 31, 2018.

  1. sam9 Win User

    Scanner Driver problem


    I have a scanner which works fine in win 7 32 bit. I installed the same driver in win 10 64 bit. It installed but did not work. What is the chance of its working if I install the same driver in win 10 32 bit or if I upgrade my win 7 (where it is working) to win 10?

    :)
     

  2. Fingerprint Scanner Not Working

    Hello Gary,



    Thank you for posting on Microsoft Community.

    To resolve this issue try the following steps:




    • Have you updated the driver for the Finger Print scanner? If not, check on the manufacturer’s website (HP).

    • Check if installing the latest driver of the fingerprint scanner allows you to login using a Microsoft Account?


    This issue might occur due to driver incompatibility since upgrading to Windows 10.



    If you have the raw executable file of the corresponding driver for the validity sensor, I would suggest you to install the downloaded driver file in compatible mode with Windows 7 or 8. Refer to the following steps to do so.




    • Right click on the driver, and click on Properties.

    • Go to the Compatibility tab.

    • Check the box for Run this program in compatibility mode for:

    • Select Windows 7 in the list of Operating systems.

    • Click OK.

    • Double-click the driver file to install the driver and follow the onscreen instructions.

    • Reboot your computer.


    Hope the above steps help.



    Thank you.
     
    Mohan Suryanarayan, Jul 31, 2018
    #2
  3. ARichard Win User
    Epson 1200 scanner now working! Very pleased.


    Worked perfectly,
    • Installed 2400 series driver (when it asked what model I had I also picked, 1270 and 4180 since these had the Slide scanner interface I thought it might add a few extra drivers)
    • Restarted PC
    • Needed to use Device manager 'Updated driver'
    • Assign 2400 driver. (See attached image)
    • Be sure scanner is powered on so it appears in device manager.

    Tested the Slide scanner attachment, I used PRO mode and it was discovered.
    I had to use the plastic blackout slide holder (for masking the slide) to find the slide though.

    Scanner Driver problem [​IMG]

    Hope this helps others, Thanks again for the step by step! *Smile
     
    ARichard, Jul 31, 2018
    #3
  4. Scanner Driver problem

    Problem with installing scanner

    Hi Saro,



    Thank you for posting on Microsoft Communities.

    I understand the inconvenience that you are facing with the issue. We are glad to help you.

    Please try the below methods and check:

    Method 1:

    I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

    Follow these steps to run the troubleshooter:


    • Press “Windows key + X”.

    • Type “Troubleshooting” without quotes in the Search box and hit enter.

    • Select “Hardware and Sound” from the Troubleshooter Window.

    • Select “troubleshoot scanner” under Devices option.

    • Follow the On Screen instructions.

    Method 2:

    Un-install and re-install latest scanner drivers from the manufacturer’s website and see if that helps:

    Follow these steps:


    • Press “Windows Key + X” from the keyboard.

    • Type “device Manager” without quotes in the search box and hit enter.

    • Right click on the scanner drivers and select
      “Uninstall”.
    Restart the computer once it is uninstalled.



    Hope this information helps. Do contact us for further queries. We will be happy to assist.



    Thank you.
     
    Ruth Buruga, Jul 31, 2018
    #4
Thema:

Scanner Driver problem

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