Windows 10: Scanner will not start

Discus and support Scanner will not start in Windows 10 Drivers and Hardware to solve the problem; My Epson'V330 Perfection' has been working fine until few days ago, since then when using the desktop shortcut it will not start, all that happens is... Discussion in 'Windows 10 Drivers and Hardware' started by Bobbyboy, May 30, 2017.

  1. Bobbyboy Win User

    Scanner will not start


    My Epson'V330 Perfection' has been working fine until few days ago, since then when using the desktop shortcut it will not start, all that happens is the icon briefly appears in the task bar then disappears.I have checked the cable which seems OK, the scanner switches on Ok all looks fin but I am unable to use it?
    I have also reinstalled everything including uptodate driver, it the tells me all is OK, but still it will not start!!Any suggestions.System Info:OS Version: Microsoft Windows 10 Home, 64 bitProcessor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz, Intel64 Family 6 Model 60 Stepping 3Processor Count: 4RAM: 8001 MbGraphics Card: Intel(R) HD Graphics 4600, 1024 MbHard Drives: C: 922 GB (796 GB Free); D: 111 GB (62 GB Free); E: 298 GB (248 GB Free);Motherboard: Packard Bell, iMedia S2885Antivirus: Windows Defender, Enabled and Updated







    :)
     
    Bobbyboy, May 30, 2017
    #1

  2. scanner won't start

    I am trying to run a virus scan with Windows Defender but it says "The group or resource is not in the correct state to perform the requested operation" What is this and how to I get it straightened out?
     
    Royal LePageLandmart-1, May 30, 2017
    #2
  3. scanners don't start

    There was a firmware update released earlier this year, which was released right around the time of Windows 10 1703. It might contain fixes for your scanner that might enable compatibility:

    http://support.brother.com/g/b/downloadlist.asp...
     
    Andre Da Costa, May 30, 2017
    #3
  4. Scanner will not start

    Hi Bobbyboy

    When you say you re-installed everything and it says okay does this mean you checked the driver in device manager and the device is reporting correctly as an Epson Scanner? It also shows correctly in Devices?

    Since it started only a few days ago I would suggest you head to Windows update history and see exactly what has been installed on your behalf in the last five days.

    I would also try starting the program again and noting time. Then head to event viewer and see is anything is being logged related to scanner or software.

    Could you share what version / build you are using for Windows 10?

    I would recommend you have a Image backup created with a tool like Macrium Reflect.


    Ken
     
    Caledon Ken, May 30, 2017
    #4
  5. sygnus21 Win User
    Two simple suggestions first...

    1) Try switching USB ports
    1) Try using a different cable
     
    sygnus21, Apr 5, 2018
    #5
Thema:

Scanner will not start

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