Windows 10: scanning a document from printer and sending to computer

How can I scan a document on my printer and then have it sent to my computer?

:)

 

Can't "Scan To" from printer. Please help!

The scenenario is the following:

We have multiple subnets in our network. One of them is the security one which is 10.224.2.xxx

Computer A is connected directly into it. Ethernet cable comes out of the wall and goes into her Intel NIC.

Computer B is also connected directly into it. However, ethernet cable comes out of the wall, goes into a dock and then through the USB cable, gets internet.

Computer C is connected to our wireless security network which is 10.224.4.xxx
This computer is allowed on the firewall to talk to 10.224.2.xxx

All three computer have Webroot SecureAnywhere installed. The printer is an EPSON Workforce WF-4640. IP is 10.224.2.122 / 255.255.254.0 / 10.224.2.1 gateway / no iPV6 / 192.168.50.18 & .19 are DNS's. Printer has static IP.

I proceeded to install the drivers on all three computers. Here is where the problem comes.

Computer A installs just fine. Finds the printer on the subnet and completes installation. I can print and scan FROM the computer. I can also scan FROM the printer. When I go to "Document Capture Pro", I can see scan to: COMPUTER A on the list.

Computer B also installs just fine. Finds the printer and completes the installation. I can print and scan FROM the computer, but I cannot scan FROM the printer. It just wont list COMPUTER B at all!. I tried plugging the ethernet cable directly into the laptop, but still, the printer will not show computer B in the scan to list.

Computer C the same story, but worse. I cannot finish the installation properly because it will not find the printer. It is obviously on a different subnet, but it will not let me type in the address so I just cancel the printer finder part. I manually go to control panel and adjust the IP parameters. Same thing, I can print and scan from the computer but cannot scan FROM the printer. It will not list Computer C in the list.

I have tripled checked the EPSON Scan software on each PC. Each has the IP parameters set properly. I have spent days installing and reinstalling drivers, but no luck. Printer has updated firmware. I tried disabling Windows firewall, nothing.
At first I wanted to think it was Webroot, since there is a review on Amazon from a guy that had the same problem, but using Norton. However, how come Computer A works just fine?
When I though it was the dock, I quickly found out it was not as explained in Computer B when I plugged it directly.

At this point, Im running out of ideas. Im not even sure where else to go.

 

Unable to send a scanned document through MIcrosoft windows livemail

I have microsoft windows 7 operating program. Have always been able to email scanned documents. Suddenly, now I get an error message when I try to send an email with an attached document using Windows fax and scan program which is:

Error

Px8007007A

SMPT.cox.net

protocol SMTP

POrt 465

I don't have a problem sending any other emails through this computer. I have rebooted the printer/scanner and computer multiple times.

I would appreciate any suggestions.

 

My Hp printer sends scan to the computer, instead of sending the email.

Hello Frank,

To assist you better, please answer the below questions.

1. What is the make and model of the HP printer?

2. Do you mean that you want to send scanned documents via email to your contacts directly from the Printer but the device, scans the document and then sends it to the computer?

3. From when exactly is the issue persisting?

4. Do you receive any sort of error message related to the issue?

Please do get back to us with the necessary details so that we can resolve your issue at the earliest.

Thank you.