Windows 10: Scanning and repairing constant stuck on

Asus computer relatively unused, windows 8 has been stuck on scanning on repairing. no matter what I do restart or leave it for a day it is still stuck.

The full screen is a loading screen with the caption:

"Scanning and repairing drive (\\?\Volume{f7a7bad6-c587-49d5-afc5-d9d7af628978}): 75% complete"

restarting it from here just gives me an auto repair caption than a black screen that I can run my cursor around on

what can I do?

:)

 

acer aspire stuck on Scanning and repairing drive

so i have a acer aspire computer and its stuck at Scanning and repairing drive (C: 3% complete. every time i start my pc it always start the check and it doesn't say for me to press any key to skip it. i
had it on all last night and it never changed past 3%. i don't know how to get past it. and i don't have a windows disk or anything. if anyone can help me that will be appreciated.

 

acer aspire stuck on Scanning and repairing drive

Hi,

The challenge that you are experiencing when trying to boot up your computer can occur due to several reasons such as corrupted/missing system files, bad sectors on your hard disk, etc. We recommend that you boot your computer in safe mode so that you can
troubleshoot the issue. To do so, kindly follow these steps:

• Start your system.
• After your computer shows its original equipment manufacturer's logo, perform a hard shut down by pressing and holding the power button until your computer shuts down.
• Repeat steps 1 and 2.
• Start your system again. This time, Windows will boot into the Windows 10 Repair Environment.
• Select Troubleshoot.
• Click on Advanced Options.
• Select Startup Settings, then click restart.
• When your computer restarts, press the corresponding key for safe mode to boot your computer in safe mode.

Once you're able to boot into safe mode, kindly run the System File Checker tool and the
Deployment Image Servicing and Management tool. The System File Checker tool
and the Deployment Image Servicing and Management tool check if there are corrupted system files on your computer. If the
System File Checker tool detects incorrect, corrupted, or damaged system files, it replaces them with the correct file versions. If it cannot repair the issue, the
Deployment Image Servicing and Management tool will try to fix as many errors as possible. To run the said tools, kindly follow the steps in this article:

System file check (SFC) Scan and Repair System Files & DISM to fix things SFC cannot. Remember to thoroughly read the instructions.

Also, try checking your local disk for any errors while in safe mode. To do so, follow these steps:

• Launch the File Explorer.
• On the left panel, click on This PC.
• Right-click on your local disk (C:, D:, E:, etc.), then click on Properties.
• Select the Tools tab, then click on Check.
• Click on Scan drive. If errors are found, click on Scan and repair drive, then follow the on-screen instructions to repair your disk. Once done, check if the issue persists.

Kindly get back to us once you've tried the steps that we have provided.