Windows 10: "Scanning and repairing" Drive C: doesn't fix problem

When I tried use the backup utility for my C: drive I got a message saying the backup size was 0. I scanned the remote target drive and it said there were no errors.When I ran "check" on my C: drive it said there were errors and I needed to restart to repair them. I restarted, it said it was scanning and repairing the drive, yet running "check" after the restart continues to say there are errors on the C: drive.What can I do to find/repair the errors?

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks for your answer, ken!

I deleted all my data. I had have it backed up.

I did a clean installation using the windows media creation tool (usb option).

No, I didn`t. I thought a clean installation would solve the problem.

After posting my previous message, I did it.





After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.

 

Im having a Repair C drive Errors.

Try This

Follow these steps to repair corrupt hard disk without formatting, and get back the data.

1. Step 1: Run Antivirus Scan. Connect the hard drive to a Windows PC and use a reliable antivirus/malware tool to scan the drive or the system. ...
2. Step 2: Run CHKDSK Scan. ...
3. Step 3: Run SFC Scan. ...
4. Step 4: Use a Data Recovery Tool.