Windows 10: Scanning document to computer from Epson 3700series

I am attempting to scan a document from my Epson printer to my dell all in one. The printer does not see the computer. I am able to print from the computer to the Epson, but cannot scan.

I am also trying to add the Epson Event Manager Software, but have been unsuccessful. Each time I try to download the driver support appears and wants me to sign up for a $9.99 monthly subscription, which I refuse to do.

Any suggestions are appreciated.

Thanks

:)

 

Epson Scan Crashes - Epson Perfection V700 Scanner


I have an Epson Perfection V700 Photo scanner and have not had any previous trouble with Windows 10. Recently Epson Scan started to crash. This happens when I click on any window outside the Epson scan interface and then click back into Epson scan. Then a blue circle starts turning forever. I have to close Epson scan using the task manager or by right clicking Epson scan in the taskbar/close and Windows will send an error report.

1- I have uninstalled the Epson Scan software and reinstalled the latest driver from the Epson Website for Win 10 64 bit.
2- I have tried to roll back to an earlier graphics card driver.
I have tried using a different USB cable plugged into a different port.

So far the problem continues. I suspect the problem could be due to the latest Windows feature update or maybe the Graphics card driver could be to blame.

Any suggestions on how I can troubleshoot this problem would be appreciated.

Kind regards
Chris.

 

Epson Scan Crashes - Epson Perfection V700 Scanner


Thanks Dalchina and Steve for your suggestions. Vuescan is quite a good professional programme but its not free. Windows scan does work but its not practical because so many of the settings and options I need are missing. Epson scan is ideal for my needs. Hopefully Epson or Microsoft will fix the bug in a future update.

Steve, I just tried running Epson scan as administrator and so far so good. I tried a couple of scans and clicked in some different windows and then went back to Epson scan and it did not crash. I will do some more testing and let you know how I get on. Thanks again!


Kind regards
Chris

 

EPSON SCAN

Hello,

Thanks for trying to help but still have same problem - EPSON SCAN will not work correctly.

* Now have 2 printers on system: EPSON Stylus DX4200 Series + EPSON Stylus DX4200 Series (copy 1)

** " Copy 1 could not even print TESTPAGE .......

Any other suggestions??

many thanks