Windows 10: Scanning on Brother machine to W 10

Cannot link Brother MFC-L8690CDW to PC using Windows 10

:)

 

Brother MFC-J6535DW All in 1. Can print, cannot scan with new laptop

Having trouble getting my scanner function to work with new computer after installing the wireless printer/scanner/fax/copy machine. Printer is working fine, but scan function will not work. Running Windows 10. Printer is Brother MFC-J6535DW

Any suggestions?

Thanks,

Gina

 

Brother printer DCP 1610w not scanning to my computer

Hi Linden,

Outdated scanner driver is one of the possible reasons why you are unable to scan using your Brother DCP 1610W printer. For us to assist you better, kindly answer the following questions:

• Have you made any changes to your computer prior to this issue?
• What troubleshooting steps have you done so far?
• Which version and OS build number of Windows 10 is currently installed? To check, press the
  Windows key, type winver, and press the
  Enter key.
• Have you tried to download and install the latest driver for your printer from the manufacturer's website?
• Do you receive any error messages?
• What program are you using to scan files?

Regards.

 

Scan documents/pic dissapear

Hi Giridhar:

Thanks for your such a prompt reply.

(1) Answering your question on how I was doing the scan?. I thought I was using Brother Printer software and not Windows built-in scan app. However my request for help with Brother Printer reads: " Because you are using Windows 10 built in drivers we would
suggest powering off your machine disconnecting your USB cable, then powering your machine back on and connecting your USB cable. This should re-install your scanner drivers". did this.

(2) I had not heard from Bother Printer before I followed your suggestion to uninstall and install the software.

However this is where the "scans" are "hiding":

After doing steps (1) and (2) I was still looking for the output of my recent "scan" attempts as a few days earlier I did scan and found the "scan" saved in Pictures or in Documents. In my Document or Picture list there is no "scan" heading.
Somehow I felt the "scan" could not just get lost.

In File Explorer I noticed the "search" possibility. Here I typed "scan" for the search. Immediately there popped up a list of "scan" activity ( goes back some years) with "scan modification and date" heading.
On 10/17/2015 there was a modification, and under this were the
missing scans, saved under
Adobe Acrobat Reader DC icon with a number (no title, after I did scans in Win 7 there was an option to type in a Title.

I do not remember downloading Adobe Acrobat Reader DC
on 10/17/2015. If something popped from Adobe I could have clicked on it.